ClickConnector vs ZB: Facebook & Messenger Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ClickConnector, Oct 25, 2026 for ZB.
The short answer
- On the Shopify App Store: ClickConnector 3.0 from 2 reviews and ZB 5.0 from 22 reviews.
- Both list a free plan. Paid plans start at $99/month for ClickConnector and $4.99/month for ZB.
- ZB lists 7 features ClickConnector’s listing doesn’t mention, including Agent avatar, Business hours, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Startup
- · 1 Active Chatbot
- · 50 Conversations/months
- · Upto 3 Communication Channels of your choosing
- · Upto 3 users
Team
- · 3 Active Chat bots
- · 400 monthly monthly conversations
- · Upto 3 Communication Channels of your choosing
- · Upto 5 users
Team +
- · LiveTranslate
- · Unlimited Articles
- · Unlimited Chatbots
- · Unlimited Conversations
- · Upto 6 Channels
- · Upto 6 users
Team +
- · LiveTranslate
- · Unlimited Articles
- · Unlimited Channels
- · Unlimited Chatbots
- · Unlimited Conversations
- · Upto 10 Users
Free
- · 2 chat channels
- · Up to 5,000 monthly visits
Starter
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 5 chat channels
- · Up to 5,000 monthly visits
Growth
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 10 chat channels
- · Up to 25,000 monthly visits
Pro
- · Professional chatbox design
- · Remove Zotabox branding
- · Up to 100,000 monthly visits
- · Up to 15 chat channels
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the fusion of ChatBot workflows, AI, and human support ClickConnector is also an omni channel chat solution: Live Chat, Email, Facebook, Instagram, WhatsApp, Phone and SMS
ZB: WhatsApp & Messenger Chat helps merchants connect their store’s customer support with existing WhatsApp or Messenger accounts via official APIs. This third-party integration lets you reply to customers instantly without coding, improving engagement and conversion. Set up in minutes, match your widget design to your store.
- Omni-Channel Customer Support Platform - LiveChat + Email + IG + FB + WA + Phone
- Shopify Chat Sidebar Plugin that gives you all context of the customer
- Team Collaboration Tools that helps you collaborate with your team in a gist
- Built in Knowledge base pages that you can integrate with your store
- Allow your visitors to contact you via Messenger.
- Message history is kept forever.
- Label conversations and keep notes inside Messenger of your conversation.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ClickConnector | ZB |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ClickConnector | ZB |
|---|---|---|
| App Store rating | 3.0 ★ | 5.0 ★(ahead) |
| App Store reviews | 2 | 22(ahead) |
| New reviews, 28 days | 0 | 1(ahead) |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ClickConnector | ZB |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $99/month | $4.99/month(ahead) |
| Longest free trial | 21 days | 14 days |
| Plans listed | 4 | 4 |
Listing
| Measure | ClickConnector | ZB |
|---|---|---|
| Shopify category rank | #573 | #102(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 13, 2023 | Jan 18, 2016 |
| Languages | 1 | 1 |
| Developer | Click Connector | Zotabox |
FAQ
ClickConnector and ZB: common questions
- Is ClickConnector or ZB cheaper?
- Both list a free plan. Paid plans start at $99/month for ClickConnector and $4.99/month for ZB. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, ClickConnector or ZB?
- On the Shopify App Store: ClickConnector 3.0 from 2 reviews and ZB 5.0 from 22 reviews.
- What features does each app list that the other doesn’t?
- ZB lists 7 the others don’t mention, such as Agent avatar, Business hours, Chat buttons, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ClickConnector, Oct 25, 2026 for ZB; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ClickConnector, Oct 25, 2026 for ZB. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.