ClickConnector vs SaleSmartly: AI Chat & Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for ClickConnector, Nov 7, 2026 for SaleSmartly.
The short answer
- On the Shopify App Store: ClickConnector 3.0 from 2 reviews and SaleSmartly 5.0 from 17 reviews.
- Both list a free plan.
Head to head
Multi-channel chat management and automated marketing tools
- Hong Kong
- Brazil
- China
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Startup
- · 1 Active Chatbot
- · 50 Conversations/months
- · Upto 3 Communication Channels of your choosing
- · Upto 3 users
Team
- · 3 Active Chat bots
- · 400 monthly monthly conversations
- · Upto 3 Communication Channels of your choosing
- · Upto 5 users
Team +
- · LiveTranslate
- · Unlimited Articles
- · Unlimited Chatbots
- · Unlimited Conversations
- · Upto 6 Channels
- · Upto 6 users
Team +
- · LiveTranslate
- · Unlimited Articles
- · Unlimited Channels
- · Unlimited Chatbots
- · Unlimited Conversations
- · Upto 10 Users
Free
- · 1 Hosted Device
- · 1 Official Channel
- · 10,000 free AI assistant points per mont
- · 100 Monthly active contacts
- · 2 Member
- · 200 AI member messages/month
Pro
- · 1 Hosted Device
- · 10 Official Channel
- · 100,000 free AI assistant points per mon
- · 2 Member
- · 2,000 AI member messages/month
- · Channel distribution links
Max
- · 1 million free AI assistant points per m
- · 10 Hosted Device
- · 10 Member
- · 30 Official Channel
- · 5,000 AI member messages/month
- · API Interface
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the fusion of ChatBot workflows, AI, and human support ClickConnector is also an omni channel chat solution: Live Chat, Email, Facebook, Instagram, WhatsApp, Phone and SMS
Turn more store visits into sales with SaleSmartly. Add branded live chat and manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and more from one shared inbox. Let AI answer common questions 24/7, translate conversations in real time, and hand complex chats to your team with full customer context.
- Omni-Channel Customer Support Platform - LiveChat + Email + IG + FB + WA + Phone
- Shopify Chat Sidebar Plugin that gives you all context of the customer
- Team Collaboration Tools that helps you collaborate with your team in a gist
- Built in Knowledge base pages that you can integrate with your store
- Omnichannel communication: All your multi-channel messages, in one place.
- Automation: Customer support in seconds instead of hours.
- Team collaboration: Shared chat allows teams to collaborate efficiently.
- Customer relationship management: Easily segment, track, and analyze customers.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ClickConnector |  SaleSmartly |
|---|---|---|
| Detected stores | Not published | 7 |
| Net store change, 28 days | 0 | +1 |
| Stores added, 28 days | Not enough data | 1 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Vehicles & Parts, Hardware |
| Top store countries | Not published | Hong Kong, Brazil, China |
Reviews
| Measure | ClickConnector | SaleSmartly |
|---|---|---|
| App Store rating | 3.0 ★ | 5.0 ★(ahead) |
| App Store reviews | 2 | 17(ahead) |
| New reviews, 28 days | 0(ahead) | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ClickConnector | SaleSmartly |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $99/month | No monthly plan listed |
| Longest free trial | 21 days | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | ClickConnector | SaleSmartly |
|---|---|---|
| Shopify category rank | #573 | #55(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 13, 2023 | Apr 13, 2022 |
| Languages | 1 | 2 |
| Developer | Click Connector | SaleSmartly |
FAQ
ClickConnector and SaleSmartly: common questions
- Is ClickConnector or SaleSmartly cheaper?
- Both list a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, ClickConnector or SaleSmartly?
- On the Shopify App Store: ClickConnector 3.0 from 2 reviews and SaleSmartly 5.0 from 17 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for ClickConnector, Nov 7, 2026 for SaleSmartly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for ClickConnector, Nov 7, 2026 for SaleSmartly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.