EU Withdrawal Button by CL vs Retractly: EU Withdrawal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 30, 2026 for EU Withdrawal Button by CL, Oct 13, 2026 for Retractly.
The short answer
- On the Shopify App Store: EU Withdrawal Button by CL 4.5 from 5 reviews and Retractly 4.8 from 17 reviews.
- Both list a free plan. Paid plans start at $5/month for EU Withdrawal Button by CL and $7.99/month for Retractly.
- Retractly lists 8 features EU Withdrawal Button by CL’s listing doesn’t mention, including Analytics, Automated approvals, Custom branding.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Automatic confirmation emails
- · Automatic order matching
- · Customizable Button
- · EU withdrawal button & form
- · Request timeline available
- · Translated into all EU languages
Pro
- · All benefits in Free plan +
- · CSV Export
- · Custom branding & email templates
- · Custom sender name & reply-to address
- · Customisable withdrawal form with reason
- · Partial withdrawal (withdraw N of M)
Free
- · Approve, reject, and refund withdrawals
- · Automatic customer emails
- · Automatic deadline & order validation
- · Partial withdrawal - select items
- · Storefront in 24 official EU languages
- · Unlimited withdrawals
Plus
- · Add your own withdrawal reasons
- · All Free features included
- · Analytics charts in the dashboard
- · Configurable withdrawal period & start
- · Custom button colours
- · Custom email sender name
Pro
- · All Plus features included
- · Automatic fraud warning
- · CSV export of all withdrawals
- · Create Shopify Returns automatically
- · Deadline calendar (monthly overview)
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureThe EU withdrawal button (Widerrufsbutton) is mandatory from 19 June 2026 under Directive (EU) 2023/2673 (Widerruf) for stores selling to EU/EEA consumers. The EU withdrawal button and form use a two-step confirmation flow. Guest buyers submit a withdrawal form without any login.
From June 19, 2026, the withdrawal button is mandatory across the EU (Directive 2023/2673). Retractly sets it up automatically, no developer needed. Your customer submits a withdrawal in under 60 seconds, even without an account. Confirmation, approval, and rejection emails are sent automatically. Issue refunds with one click, inventory is restocked automatically.
- Permanently visible EU withdrawal button | Directive (EU) 2023/2673
- Easy to Configure. Set up in 2 clicks
- Automatic email confirmations for customers and merchants
- Manage and track all withdrawal requests from one dashboard
- EU Directive 2023/2673 implemented in under 2 minutes
- Withdrawal in under 60 seconds, even for guest customers without an account
- One-click refund, inventory is automatically restocked
- Automatic emails for confirmation, approval, and rejection in every plan
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  EU Withdrawal Button by CL |  Retractly |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | EU Withdrawal Button by CL | Retractly |
|---|---|---|
| App Store rating | 4.5 ★ | 4.8 ★(ahead) |
| App Store reviews | 5 | 17(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | EU Withdrawal Button by CL | Retractly |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $7.99/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 2 | 3 |
Listing
| Measure | EU Withdrawal Button by CL | Retractly |
|---|---|---|
| Shopify category rank | #70 | #32 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 5, 2026 | May 11, 2026 |
| Languages | 1 | 4 |
| Developer | Clevyre | TG-AI Apps |
FAQ
EU Withdrawal Button by CL and Retractly: common questions
- Is EU Withdrawal Button by CL or Retractly cheaper?
- Both list a free plan. Paid plans start at $5/month for EU Withdrawal Button by CL and $7.99/month for Retractly. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, EU Withdrawal Button by CL or Retractly?
- On the Shopify App Store: EU Withdrawal Button by CL 4.5 from 5 reviews and Retractly 4.8 from 17 reviews.
- What features does each app list that the other doesn’t?
- EU Withdrawal Button by CL lists 6 the others don’t mention, such as Accessibility, Compliance reports, In-store returns, Pop-ups. Retractly lists 8 the others don’t mention, such as Analytics, Automated approvals, Custom branding, Custom policies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 30, 2026 for EU Withdrawal Button by CL, Oct 13, 2026 for Retractly; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 30, 2026 for EU Withdrawal Button by CL, Oct 13, 2026 for Retractly. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.