Clerkly (deprecated) vs Eve AI ‑ Sales Chat Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Eve AI lists a free plan. Paid plans start at $60/month for Clerkly (deprecated) and $9/month for Eve AI.
- Eve AI lists 10 features Clerkly (deprecated)’s listing doesn’t mention, including Agent avatar, Chat assignment, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
- · 1000 customer messages per month
- · Customized Branding
- · Detailed Monthly Reporting
- · EU + UK GDPR Compliant
- · Multi Language Support
- · Order Status + Delivery Tracking
Professional
- · AI Management Dashboard
- · Agent support for external web content
- · Agent support for non-Shopify documents
- · All features from the Standard Plan +
- · Unlimited customer messages
Free Plan
- · 150 AI replies / month
- · Answers product, order & policy question
- · Automatic Shopify product sync
- · Eve AI branding visible
- · Unlimited product learning
- · Works 24/7
Starter Plan
- · 600 AI replies / month
- · Basic usage insights
- · Eve AI branding visible
- · Full Shopify sync (products, collections
- · Smarter and more accurate customer answe
- · Unlimited product learning
Pro Plan
- · 2,000 AI replies / month
- · Better understanding of customer intent
- · Eve AI branding removed
- · Priority response processing
- · Priority support
- · Sales-oriented answers
Elite Plan
- · 5,000 AI replies / month
- · Conversion-focused AI behavior
- · Dedicated priority support
- · Early access to new features
- · Eve AI branding removed
- · Fastest response processing
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTransform your store’s customer service with our advanced AI Support Agent. It integrates with your product catalog, order data, and FAQs to deliver instant, personalized support 24/7. Trained on your business info, such as website content and documents it gives accurate answers tailored to your store.
Eve AI is a Shopify-native sales and support assistant that answers customer questions inside chat. It understands your products, variants, pricing, availability, and store policies to deliver accurate replies. Eve AI helps shoppers find the right products, suggests alternatives when items are unavailable, answers order and shipping questions, and reduces repetitive support work while turning conversations into…
- AI-Powered 24/7 Customer Support
- Seamless Shopify Data Integration
- Knowledge Base & Website Content Integration
- Customizable AI Responses & Rules
- Instant answers to customer questions, any time of day.
- Customizable replies based on your store policies and content.
- Easy Shopify integration with no coding required.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Clerkly (deprecated) |  Eve AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Clerkly (deprecated) | Eve AI |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Clerkly (deprecated) | Eve AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $60/month | $9/month(ahead) |
| Longest free trial | 30 days | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | Clerkly (deprecated) | Eve AI |
|---|---|---|
| Shopify category rank | Not enough data | #432 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 7, 2025 | May 23, 2025 |
| Languages | 1 | 1 |
| Developer | Shiftline AI LTD | WORLDTECH AI |
FAQ
Clerkly (deprecated) and Eve AI: common questions
- Is Clerkly (deprecated) or Eve AI cheaper?
- Only Eve AI lists a free plan. Paid plans start at $60/month for Clerkly (deprecated) and $9/month for Eve AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Clerkly (deprecated) lists 2 the others don’t mention, such as Multi-language, Order updates. Eve AI lists 10 the others don’t mention, such as Agent avatar, Chat assignment, Chat buttons, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.