Cleo vs Shopchat AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Only Shopchat AI lists a free plan. Paid plans start at $19/month for Cleo and $14.99/month for Shopchat AI.
Head to head
Starter
Pro
Scale
Free
- · 10 Produkte
- · 100 Nachrichten einmalig
Starter
- · 100 Produkte
- · 500 Nachrichten/Monat
- · Mehrsprachig
- · Wissensdatenbank (3 Eintraege)
Pro
- · 2.000 Nachrichten/Monat
- · Mehrsprachig
- · Statistiken & Tagesbericht
- · Unbegrenzt Produkte
- · Wissensdatenbank
Business
- · 10.000 Nachrichten/Monat
- · Eigenes Branding
- · Mehrsprachig
- · Unbegrenzt Produkte
- · Wissensdatenbank
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour customers keep asking the same questions. Today, it's you who answers. Or nobody. Cleo changes that. It replies 24/7 in any language, recommends the right products and recovers abandoned carts. Set up in 10 minutes, it learns your catalog automatically. GDPR native, data stored in Europe (Frankfurt). Starter at $19/month, 14-day free trial.
ShopChat AI ist ein intelligenter Chatbot, der Kundenfragen beantwortet, Produkte empfiehlt und Bestellungen verfolgt — vollautomatisch und KI-gesteuert. Steigere deine Conversion-Rate und reduziere Support-Anfragen mit 24/7 mehrsprachigem Kundenservice direkt in deinem Shop.
- 24/7 automated support: orders, returns, shipping. -60% tickets.
- AI product recommendations during chat. +12% average cart value.
- Multilingual AI — speaks every language. Built in France, GDPR compliant.
- Empfiehlt passende Produkte mit Bildern, Preisen und Kauflinks direkt im Chat
- Kunden prüfen Bestellstatus und Tracking direkt im Chat — ohne Support.
- Erkennt die Kundensprache automatisch und antwortet in 6 Sprachen.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cleo |  Shopchat AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cleo | Shopchat AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cleo | Shopchat AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $14.99/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Cleo | Shopchat AI |
|---|---|---|
| Shopify category rank | #78(ahead) | #130 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 12, 2026 | Apr 30, 2026 |
| Languages | 1 | 2 |
| Developer | Adigicom | Dominik Zyla |
FAQ
Cleo and Shopchat AI: common questions
- Is Cleo or Shopchat AI cheaper?
- Only Shopchat AI lists a free plan. Paid plans start at $19/month for Cleo and $14.99/month for Shopchat AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.