Cleo vs PX AI Chatbot & Contact Form
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Cleo, Oct 22, 2026 for PX AI Chatbot & Contact Form.
The short answer
- Only PX AI Chatbot & Contact Form lists a free plan. Paid plans start at $19/month for Cleo and $9.95/month for PX AI Chatbot & Contact Form.
- PX AI Chatbot & Contact Form lists 23 features Cleo’s listing doesn’t mention, including Agent avatar, AI chatbots, Analytics.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
Pro
Scale
Free
- · 10 conversations/month
- · 5 Products AI learning
- · 60 messages/month
- · Contact form
- · Email support
Unlimited
- · 300 conversations/month
- · 500 Products AI learning
- · 6000 messages/month
- · 7 trial days
- · Contact form
- · Email Notification
Pro
- · 1500 Products AI learning
- · 3000 conversations/month
- · 45000 messages/month
- · Contact form
- · Email Notification
- · Priority email support
Plus
- · Contact form
- · Email Notification
- · Priority email support
- · Unlimited Products AI learning
- · Unlimited conversations
- · Unlimited messages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour customers keep asking the same questions. Today, it's you who answers. Or nobody. Cleo changes that. It replies 24/7 in any language, recommends the right products and recovers abandoned carts. Set up in 10 minutes, it learns your catalog automatically. GDPR native, data stored in Europe (Frankfurt). Starter at $19/month, 14-day free trial.
Enhance your store with an AI chatbot and smart contact form. Fully customizable—from widget design to chat logic. The bot learns from your products and store data for fast, accurate replies. Collect customer inquiries with an integrated form, boost engagement, and improve support—all with minimal setup. Perfect for stores that value automation and personalization.
- 24/7 automated support: orders, returns, shipping. -60% tickets.
- AI product recommendations during chat. +12% average cart value.
- Multilingual AI — speaks every language. Built in France, GDPR compliant.
- Embed our Contact Form Easily in your website with no developer help.
- AI chatbot learns store info, supports multiple languages, gives fast answers.
- Custom contact us form fields, colors, backgrounds & more to match your site.
- Fully customizable chat widget and contact form to match your brand.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cleo |  PX AI Chatbot & Contact Form |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cleo | PX AI Chatbot & Contact Form |
|---|---|---|
| App Store rating | Not published | 4.3 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cleo | PX AI Chatbot & Contact Form |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month | $9.95/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Cleo | PX AI Chatbot & Contact Form |
|---|---|---|
| Shopify category rank | #78 | #347 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 12, 2026 | Jul 5, 2019 |
| Languages | 1 | 1 |
| Developer | Adigicom | PxApps |
FAQ
Cleo and PX AI Chatbot & Contact Form: common questions
- Is Cleo or PX AI Chatbot & Contact Form cheaper?
- Only PX AI Chatbot & Contact Form lists a free plan. Paid plans start at $19/month for Cleo and $9.95/month for PX AI Chatbot & Contact Form. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- PX AI Chatbot & Contact Form lists 23 the others don’t mention, such as Agent avatar, AI chatbots, Analytics, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Cleo, Oct 22, 2026 for PX AI Chatbot & Contact Form; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Cleo, Oct 22, 2026 for PX AI Chatbot & Contact Form. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.