Cleo vs Logiq AI: Voice & Chat Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Paid plans start at $19/month for Cleo and $99/month for Logiq AI.
- Logiq AI lists 12 features Cleo’s listing doesn’t mention, including AI chatbots, Cart recovery, Chat window.
Head to head
Starter
Pro
Scale
Pay As You Go
- · 1 Conversation Line included
- · 50 free chat messages once
- · 50 free minutes once
- · Billed per minute
- · Manual updates of RAG
- · No Call Recording -Transcript & -Summary
Professional
- · 250 free chat messages monthly
- · 250 free minutes monthly
- · 5 Conversation Line included
- · Billed per second
- · Call Recording, -Transcript & -Summary
- · Intelligent updates of RAG
Enterprise
- · +10 Conversation Lines
- · +10,000 products per store
- · 250 free chat messages monthly
- · 250 free minutes monthly
- · Billed per second
- · Call Recording, -Transcript & -Summary
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour customers keep asking the same questions. Today, it's you who answers. Or nobody. Cleo changes that. It replies 24/7 in any language, recommends the right products and recovers abandoned carts. Set up in 10 minutes, it learns your catalog automatically. GDPR native, data stored in Europe (Frankfurt). Starter at $19/month, 14-day free trial.
Logiq AI is your fully autonomous support employee via web call and chat, even by phone. Our AI specialists optimize the prompt for your unique shop, before delivering. As a result, it proactively guides customers to the shopping cart and boosts sales. You save costs because the AI can handle most routine questions fully autonomously.
- 24/7 automated support: orders, returns, shipping. -60% tickets.
- AI product recommendations during chat. +12% average cart value.
- Multilingual AI — speaks every language. Built in France, GDPR compliant.
- Semantic Search: Locates products without needing exact keyword matches.
- Sales Assistance: Guides customers through dialogues directly to checkout.
- Smart Handover: Automatically creates pre-qualified email support tickets.
- Data Security: Secure caller verification; keeps payment data invisible.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cleo |  Logiq AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cleo | Logiq AI |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Cleo and Logiq AI: common questions
- Is Cleo or Logiq AI cheaper?
- Paid plans start at $19/month for Cleo and $99/month for Logiq AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Logiq AI lists 12 the others don’t mention, such as AI chatbots, Cart recovery, Chat window, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.