ClaimCheck: Service Tickets vs StatusPro ‑ Custom Status
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ClaimCheck, Nov 7, 2026 for StatusPro.
The short answer
- Paid plans start at $19/month for ClaimCheck and $9/month for StatusPro.
- StatusPro lists 5 features ClaimCheck’s listing doesn’t mention, including Automations, Custom notifications, Email.
Head to head
- United States
- United Kingdom
- Germany
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Standard
Simple Plan
- · 200 orders / month
- · 6 months data retention
- · Email notifications
- · Order lookup page
- · Set order due dates
- · Status page integration
Essential Plan
- · 1 year data retention
- · 1000 orders / month
- · Email notifications
- · Flow & Webhooks
- · Order lookup page
- · Set order due dates
Pro Plan
- · 2 years data retention
- · 2000 orders / month
- · Email notifications
- · Flow, Webhooks & API
- · Order lookup page
- · Set order due dates
Enterprise
- · 2 years data retention
- · 4000 orders / month
- · Email notifications
- · Flow, Webhooks & API
- · Order lookup page
- · Set order due dates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureClaimCheck adds a focused service-ticket workflow to Shopify POS and Admin. Create a ticket with a customer, item, requested work, notes, due date, and quoted total. Track four clear statuses, search by customer or ticket number, and filter the Admin board by location. Link deposits and later balance payments to Shopify orders. Staff can print or email a customer claim ticket on demand.
Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.
- Create service tickets from Shopify POS or Admin
- Use standalone tickets without requiring a sale
- Search by customer or ticket number
- Track Intake, In progress, Ready for pickup, and Completed
- Send auto emails to customers (or third parties) when order status changes
- Have order status change automatically or when order is fulfilled
- Order status page integration - show your own custom order progress timeline
- Order lookup page allows customers to track their order status
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ClaimCheck |  StatusPro |
|---|---|---|
| Detected stores | Not published | 116 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Electronics |
| Top store countries | Not published | United States, United Kingdom, Germany |
Reviews
| Measure | ClaimCheck | StatusPro |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 86 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 43% |
Pricing
| Measure | ClaimCheck | StatusPro |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $19/month | $9/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | ClaimCheck | StatusPro |
|---|---|---|
| Shopify category rank | #56 | #15 |
| Shopify App Charts | Not on this week’s charts | #3 on Featured by Shopify in Orders - Other |
| Built for Shopify | No | Yes |
| Launched | Sep 21, 2026 | Jul 27, 2022 |
| Languages | 1 | 1 |
| Developer | Useful Static, LLC | Indie SaaS |
FAQ
ClaimCheck and StatusPro: common questions
- Is ClaimCheck or StatusPro cheaper?
- Paid plans start at $19/month for ClaimCheck and $9/month for StatusPro. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- StatusPro lists 5 the others don’t mention, such as Automations, Custom notifications, Email, Estimated delivery date. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ClaimCheck, Nov 7, 2026 for StatusPro; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ClaimCheck, Nov 7, 2026 for StatusPro. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.