CK: WhatsApp Marketing & Chat vs SymplChat: WhatsApp COD & Cart
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for CK, Nov 7, 2026 for SymplChat.
The short answer
- On the Shopify App Store: CK 5.0 from 304 reviews and SymplChat 3.2 from 2 reviews.
- Both list a free plan. Paid plans start at $9.99/month for CK and $19/month for SymplChat.
- SymplChat lists 18 features CK’s listing doesn’t mention, including Bulk messaging, Cart recovery, Chat window.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
- · 100 Manual cart abandonment messages
- · Chat button for WhatsApp
- · No branding of ours
- · Reports
- · Share button for WhatsApp
- · Unlimited chats
VIP
- · Automated recovery messages
- · COD Confirmation messages
- · Free +
- · Order CRM
- · Order confirmation & shipping messages
- · Priority Support & Email alerts
Advanced
- · Automation using your number
- · Custom template messages
- · Marketing
- · Multiple automated abandoned messages
- · Team Inbox with 1000 incoming messages
- · VIP features+
Free to install
- · Abandoned Cart Recovery
- · Automated Order Confirmations
- · COD Order Verification
- · Live Message Dashboard
- · Order Fulfillment & Cancellation Alerts
- · Whatsapp Chat widget
Enterprise
- · Dedicated Chat Menu
- · Everything in Free +
- · Receive Customer Messages (Webhook)
- · Two-Way Messaging
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSend marketing messages for sales with the highest open rate via WhatsApp API. Send WhatsApp abandoned cart recovery messages through WhatsApp business automatically and increase your conversion rate. Sending WhatsApp order notifications and WhatsApp Shipping confirmation increase trust and many other WhatsApp automation. Verify COD orders before fulfilling the order.
Cash on delivery stores lose money to fake orders and returns, and many shoppers leave before finishing checkout. SymplChat connects your store to WhatsApp and handles these conversations automatically. Customers confirm or cancel COD orders with one tap before you ship. Shoppers who leave their cart get a reminder with a link back to checkout.
- Send automation, marketing & abandoned cart recovery via WhatsApp API
- WhatsApp button for chat and share with ability to customise and one click setup
- Connect your existing WhatsApp business app number
- Collect reviews from your Loox / Google / Judge.me / Trust reviews
- Abandoned cart recovery via WhatsApp
- Automated order and COD notifications
- Ready-made WhatsApp message templates
- Customer inbox for two-way WhatsApp messaging
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CK |  SymplChat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CK | SymplChat |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 3.2 ★ |
| App Store reviews | 304(ahead) | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 17% | Not enough data |
FAQ
CK and SymplChat: common questions
- Is CK or SymplChat cheaper?
- Both list a free plan. Paid plans start at $9.99/month for CK and $19/month for SymplChat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, CK or SymplChat?
- On the Shopify App Store: CK 5.0 from 304 reviews and SymplChat 3.2 from 2 reviews.
- What features does each app list that the other doesn’t?
- CK lists 14 the others don’t mention, such as Automated workflows, Business hours, Chat assignment, Chat buttons. SymplChat lists 18 the others don’t mention, such as Bulk messaging, Cart recovery, Chat window, Conversion metrics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for CK, Nov 7, 2026 for SymplChat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for CK, Nov 7, 2026 for SymplChat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.