ChurnEx: AI Customer Retention vs Miko AI: Retention & Email
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChurnEx, Nov 4, 2026 for Miko AI.
The short answer
- Only Miko AI lists a free plan. Paid plans start at $49/month for ChurnEx and $9.99/month for Miko AI.
- ChurnEx lists 4 features Miko AI’s listing doesn’t mention, including Historical analysis, Lifetime value (LTV), Notifications.
Head to head
- United States
Starter
- · AI retention analysis
- · Brand voice customization
- · Email support
- · Real-time churn detection
- · Revenue recovered dashboard
- · Up to 500 customers tracked
Growth
- · Bulk CSV customer export
- · Email support
- · Everything in Starter
- · Up to 2,000 customers tracked
Pro
- · Everything in Growth
- · Priority support (24hr response)
- · Unlimited customers tracked
Free
- · 50 customers analysed
- · No email sending
- · RFM customer segments
- · Rule-based Shopify tagging
- · Shopify Flow integration
Essentials
- · 500 customers analysed
- · 500 emails a month
- · Cart recovery, campaigns and automations
- · Churn risk and VIP scores
- · Weekly reports and CSV exports
Growth
- · 3,000 customers analysed
- · 3,000 emails a month
- · AI email designer and AI-written reports
- · Everything in Essentials
Scale
- · 10,000 emails a month
- · Benchmarks and priority support
- · Everything in Growth
- · Unlimited customers analysed
- · White label emails, no Miko AI badge
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChurnEx monitors every customer's order patterns and flags who is at risk of never returning. When a customer shows signs of disengaging, ChurnEx generates a personalized win-back email written in your brand's voice — ready to send in one click. Track recovered revenue directly in your dashboard to see your return on investment over time.
Customer retention and email marketing in one app. Miko scores every customer with RFM analysis and sorts them into segments you can act on: champions, loyal regulars, at risk, lapsed. Churn, lifetime value and VIP predictions show who is likely to leave.
- AI risk scoring identifies at-risk customers before they stop buying
- Personalized win-back emails generated in one click per customer
- Revenue recovered dashboard tracks your return on investment
- Brand voice customization makes emails sound like your team
- RFM scoring across 10 segments, updated on every new order
- Churn risk and VIP probability per customer, recalculated in real time
- AI email copy written by Claude, personalised for each segment
- Automations that send campaigns through Shopify Messaging automatically
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChurnEx |  Miko AI |
|---|---|---|
| Detected stores | Not published | 1 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories |
| Top store countries | Not published | United States |
Reviews
| Measure | ChurnEx | Miko AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ChurnEx and Miko AI: common questions
- Is ChurnEx or Miko AI cheaper?
- Only Miko AI lists a free plan. Paid plans start at $49/month for ChurnEx and $9.99/month for Miko AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChurnEx lists 4 the others don’t mention, such as Historical analysis, Lifetime value (LTV), Notifications, Purchase tracking. Miko AI lists 1 the others don’t mention, such as Benchmarking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChurnEx, Nov 4, 2026 for Miko AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChurnEx, Nov 4, 2026 for Miko AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.