Checkout UX Analyst vs IssueHub
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for Checkout UX Analyst, Oct 14, 2026 for IssueHub.
The short answer
- Only IssueHub lists a free plan. Paid plans start at $5/month for Checkout UX Analyst and $9.99/month for IssueHub.
- IssueHub lists 4 features Checkout UX Analyst’s listing doesn’t mention, including Analytics, Escalation, Feedback surveys.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · 1 UX Analysis
- · Issues tracker for every audit
Advanced
- · 10 UX Analysis
- · Email when your checkout breaks
- · Issues tracker for every audit
- · Nightly checkout check
Free
- · 4-week Media Retention
- · Admin Issue Dashboard
- · Custom Issue Categories
- · Developer Console Log Capture
- · Floating Storefront Widget
- · Standard Customization
basic
- · 100 monthly submissions
- · 12-week Media Retention
- · Custom Form Fields upto 3 text fields
- · Data Export (CSV/JSON)
- · Developer Console Log Capture
- · Floating Storefront Widget
growth
- · Data Export (CSV/JSON)
- · Developer Console Log Capture
- · Global Widget Positioning
- · Media Retention
- · Priority Merchant Support
- · Unlimited screen recordings
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYou know your store too well to shop it badly. An AI shopper opens it as a first-time customer, picks a product, and goes through checkout, recording what got in the way: a pop-up over the buy button, a card that will not open, a price that changes at the last step. Each run scores the experience and lists what it found. Our bot repeats the purchase every night and emails you if it's broken.
IssueHub Widget helps merchants catch problems on their store before they affect conversions. Customers can report issues directly from a small on page widget, and the app uses AI to categorize and summarize the problem for the merchant. You also get real time alerts, a visual log of all reported issues, and easy tools to resolve or mark them as fixed.
- Daily automated browser-based checkout tests.
- Test reports, including step-by-step results, screenshots, and videos
- Failure notifications by email.
- Smart Issue Detection via small widget.
- Receive instant update inside the app when a new issue is submitted.
- See every issue in a simple dashboard with page URLs, status control to track.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Checkout UX Analyst |  IssueHub |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Checkout UX Analyst | IssueHub |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Checkout UX Analyst | IssueHub |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $5/month(ahead) | $9.99/month |
| Longest free trial | 3 days | 14 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Checkout UX Analyst | IssueHub |
|---|---|---|
| Shopify category rank | #133 | #176 |
| Shopify App Charts | #5 on Pricing moves in Checkout - Other | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 22, 2025 | May 7, 2026 |
| Languages | 1 | 1 |
| Developer | StoreSpark | Komet Air |
FAQ
Checkout UX Analyst and IssueHub: common questions
- Is Checkout UX Analyst or IssueHub cheaper?
- Only IssueHub lists a free plan. Paid plans start at $5/month for Checkout UX Analyst and $9.99/month for IssueHub. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- IssueHub lists 4 the others don’t mention, such as Analytics, Escalation, Feedback surveys, Ticketing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for Checkout UX Analyst, Oct 14, 2026 for IssueHub; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for Checkout UX Analyst, Oct 14, 2026 for IssueHub. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.