Checkout Notes & Surveys vs StatusNotes
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Jul 1, 2026 for Checkout Notes & Surveys, Oct 13, 2026 for StatusNotes.
The short answer
Head to head
Starter
- · 30-day history
- · Create 1 Custom Note per order
- · Create 1 Store-wide messages
- · Export Notes backup as CSV
- · Upto 500 Orders per month
Growth
- · 12-month history
- · Create 2 Custom Notes per order
- · Create 2 Store-wide messages
- · Export Notes backup as CSV
- · Upto 2000 Orders per month
Pro
- · Create 5 Custom Notes per order
- · Create 5 Store-wide messages
- · Export Notes backup as CSV/JSON
- · Life-time history
- · One-click restore Missing Metafields and
- · Upto 3500 Orders per month
Business
- · Create 10 Custom Notes per order
- · Create 5 Store-wide messages
- · Export Notes backup as CSV/JSON
- · Life-time history
- · One-click restore Missing Metafields and
- · Upto 7500 Orders per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCollect checkout notes, post-purchase surveys, NPS scores, and customer feedback directly from Shopify Checkout and Thank You pages. Let customers leave order notes during checkout, gather feedback via customizable post-purchase surveys, and manage all responses from one dashboard. Built with Shopify Checkout Extensibility, it integrates seamlessly without impacting checkout performance.
StatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them.
- Capture checkout notes and save them to Shopify order notes
- Create post-purchase surveys with ratings, NPS, and feedback
- Store survey responses in order metafields
- View customer feedback, ratings, and NPS in one dashboard
- Add personalised messages to individual orders for delivery updates and changes.
- Display the same message on every order page with policies or contact details.
- One-click restore recovers all notes if accidentally deleted or app uninstalled.
- Download complete note records as CSV or JSON files for your record keeping.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Checkout Notes & Surveys |  StatusNotes |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Checkout Notes & Surveys | StatusNotes |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Checkout Notes & Surveys | StatusNotes |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $4.99/month |
| Longest free trial | Not listed | 10 days |
| Plans listed | Not published | 4 |
Listing
| Measure | Checkout Notes & Surveys | StatusNotes |
|---|---|---|
| Shopify category rank | #177(ahead) | #325 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | Oct 31, 2025 |
| Languages | 1 | 1 |
| Developer | Sain3 LLC | Lincado Ltd |
FAQ
Checkout Notes & Surveys and StatusNotes: common questions
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Jul 1, 2026 for Checkout Notes & Surveys, Oct 13, 2026 for StatusNotes; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Jul 1, 2026 for Checkout Notes & Surveys, Oct 13, 2026 for StatusNotes. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.