Chatzy AI vs Sonic Prospect: AI Sales Agent

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatzy AI, Nov 4, 2026 for Sonic Prospect.

The short answer

  • Chatzy AI lists 12 features Sonic Prospect’s listing doesn’t mention, including Agent avatar, AI recommendations, Cart recovery.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Upsell and cross-sell
  • Chat
  • Upsell and cross-sell
Languages
  • English
  • English
Launched
Aug 19, 2026
Nov 4, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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—
Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $49 to $249/month
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Plans
Starter$49/month + usage
  • · Audience management with tags & segments
  • · Chat & Voice AI Agents
  • · Customer lifecycle automation with Journ
  • · Deploy AI agents on any 2 channels
  • · Instagram & LinkedIn automation
  • · Unified omni-channel inbox + takeover
Growth$99/month + usage
  • · All 6+ channels: WhatsApp, Voice, Web &
  • · BYO LLM keys + advanced analytics
  • · Embed Chatzy AI Agents in your product
  • · Everything in Starter Plan
  • · Multi-agent squads with auto-routing
  • · Multiple WhatsApp & Voice AI numbers
Advanced$249/month + usage
  • · Custom integrations & platform builds
  • · Custom reporting dashboards on demand
  • · Dedicated Customer Success Manager
  • · Everything in Growth Plan
  • · Priority white-glove onboarding
  • · SLA-backed uptime & support
Pay per sale$0/month + usage
  • · 3.5% of orders after a helpful chat
  • · Commission capped at $25 per order
  • · Free to install, no subscription
  • · Launch rate locked for 12 months
  • · No commission on first $500 of sales
  • · Orders within 72 hours of the chat
Coverage
16 of 17 features94%
3 of 17 features18%
Unique strengths
  • Agent avatar
  • AI recommendations
  • Cart recovery
  • Chat buttons
  • +8 more
  • Product page upsell
Chat
100%13/13
15%2/13
Automated responses
100%5/5
0%0/5
Customization
100%6/6
17%1/6
Real-time messaging
100%2/2
50%1/2
Upsell and cross-sell
75%3/4
25%1/4
Customization
50%1/2
50%1/2
Offers and recommendations
100%2/2
0%0/2
1421onlybothonly
Chatzy AISonic Prospect17 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Chatzy AI is an AI sales and support agent for your Shopify store, It helps shoppers find the right products, answers questions about shipping, returns, and policies, tracks orders, and proactively turns conversations into sales.

Sonic Prospect works like a sales rep in your store, available 24/7 for every shopper. It first asks what each shopper needs, then guides them to a fitting product without a hard sell. It answers questions about your products, services and policies using your catalog, product descriptions, prices and stock, plus files and instructions you give it. You train it with your documents, tone and goals.

Key points
  • Answers product, shipping, returns and policy questions from your store content
  • Trains on your products, pages, blogs and policies, re-syncing when they change
  • Shoppers track orders in chat with their order number and email
  • Recovers abandoned checkouts, messaging only shoppers who opted in
  • Understands each shopper's needs before recommending products
  • Guides shoppers toward a purchase without a hard sell
  • Learns from your catalog, files and instructions you provide
  • Adds the chosen variant to cart and confirms it before replying
Screenshots
Chatzy AI setup page inside Shopify admin, agent connected
Enabling the Chatzy AI Widget app embed in the theme editorAgent listing store products and prices in the storefront chatAI agent answering a shopper question on a Shopify storefront
Settings for tone, greeting and pages that show the chat
Preview chat in Admin answering a return policy questionConversation detail with sources and why it counted as helpfulStorefront chat answering a stock question on a product page

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatzy AISonic Prospect
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatzy AISonic Prospect
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatzy AISonic Prospect
Free planNot listedNot listed
Lowest paid monthly plan$49/monthNo monthly plan listed
Longest free trialNot listedNot listed
Plans listed31

Listing

MeasureChatzy AISonic Prospect
Shopify category rank#433in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 19, 2026Nov 4, 2026
Languages1English1English
DeveloperChatzy.aiPivony, Inc

FAQ

Chatzy AI and Sonic Prospect: common questions

What features does each app list that the other doesn’t?
Chatzy AI lists 12 the others don’t mention, such as Agent avatar, AI recommendations, Cart recovery, Chat buttons. Sonic Prospect lists 1 the others don’t mention, such as Product page upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatzy AI, Nov 4, 2026 for Sonic Prospect; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatzy AI, Nov 4, 2026 for Sonic Prospect. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.