ChatZi: WhatsApp Chat Button vs WebUx: WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Apr 16, 2026 for ChatZi, Nov 3, 2026 for WebUx.
The short answer
- ChatZi lists 8 features WebUx’s listing doesn’t mention, including Chat assignment, Chat flows, Chat window.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatZi adds a WhatsApp chat button to your storefront, giving customers a direct way to reach you on WhatsApp. When a customer clicks the button, WhatsApp opens with a pre-filled message that includes the page they were browsing, giving you instant context for every conversation. The widget is fully customizable through the Shopify theme editor.
WhatsApp Chat Button adds a floating WhatsApp button to your storefront so shoppers can message you instantly. Customize colors, position, size, shape, and animation from a simple dashboard no coding needed. Show it everywhere or only on specific pages, hide it on checkout or for logged-in customers, and schedule when it appears.
- Customers reach you on WhatsApp with a single click from your store.
- Pre-filled messages include the page the customer was browsing when they clicked
- Customize button color, size, position, and label text in the theme editor.
- Control widget visibility separately for desktop and mobile.
- Customizable button: colors, size, position, shape, and animation
- Show on specific pages or schedule visibility by date and time
- Upload a custom icon or use the default WhatsApp-style icon
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatZi |  WebUx |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatZi | WebUx |
|---|---|---|
| App Store rating | Not published | 4.7 ★ |
| App Store reviews | Not published | 4 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ChatZi and WebUx: common questions
- What features does each app list that the other doesn’t?
- ChatZi lists 8 the others don’t mention, such as Chat assignment, Chat flows, Chat window, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Apr 16, 2026 for ChatZi, Nov 3, 2026 for WebUx; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Apr 16, 2026 for ChatZi, Nov 3, 2026 for WebUx. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.