ChatwidgeX vs LEADMATIX

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for ChatwidgeX, Oct 14, 2026 for LEADMATIX.

The short answer

  • Both list a free plan. Paid plans start at $19.95/month for ChatwidgeX and $89/month for LEADMATIX.
  • LEADMATIX lists 10 features ChatwidgeX’s listing doesn’t mention, including AI chatbots, AI responses, Analytics.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Helpdesk
  • Helpdesk
  • Chat
Languages
  • English
  • German
  • English
Launched
Nov 6, 2026
Aug 28, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $19.95/month
From $0 to $699/month
Plans
FreeFree
  • · 5 agents included
  • · Chat Translation, 30+ Languages
  • · Chat bubble and Chat Box block
  • · Knowledge Base, 50 MB storage
  • · PDF and document import
Unlimited Chat$19.95/month
14-day free trial
  • · 5 agents included
  • · Chat Translation, 30+ Languages
  • · Embed In Website
  • · Knowledge Base, 5 GB storage
  • · Match Your Webpage Design
  • · Unlimited chats
KostenlosFree
  • · 1 AI Agent
  • · 400 KB Wissensdatenbank
  • · 50 Antworten / Monat
  • · Smart Replies
Starter$89/month
  • · 10 MB Wissensdatenbank / Agent
  • · 2 AI Agents
  • · 600 Antworten / Monat
  • · Email-Marketing Integration
  • · Kalender Integration
  • · Lead-Erfassung
Business$249/month
  • · 1800 Antworten / Monat
  • · 20 MB Wissensdatenbank / Agent
  • · 5 AI Agents
  • · Email-Marketing Integration
  • · Kalender Integration
  • · Lead-Erfassung
Enterprise$699/month
  • · 15 AI Agents
  • · 40 MB Wissensdatenbank / Agent
  • · 6000 Antworten / Monat
  • · Email-Marketing Integration
  • · Kalender Integration
  • · Lead-Erfassung
Coverage
13 of 23 features57%
17 of 23 features74%
Unique strengths
  • Chat buttons
  • Chat flows
  • Email
  • Email chat
  • +2 more
  • AI chatbots
  • AI responses
  • Analytics
  • Auto-assign
  • +6 more
Chat
77%10/13
69%9/13
Customization
75%6/8
75%6/8
Real-time messaging
80%4/5
60%3/5
Helpdesk
30%3/10
80%8/10
Channels
67%2/3
67%2/3
Workflow automation
14%1/7
86%6/7
6710onlybothonly
ChatwidgeXLEADMATIX23 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

ChatWidgeX puts live chat and a knowledge base on your store. Shoppers chat with your team in real time, or search your help articles themselves any time of day. Turn on the chat bubble in one click, or place the Chat Box block on any page. Import your PDF and Word files as articles, translate chats automatically so every shopper writes in their own language, and continue conversations by email as tickets.

Leadmatix fügt deinem Store einen KI-Chat-Agent hinzu, der deinen gesamten Produktkatalog kennt. Kunden beschreiben was sie suchen und der Agent findet sofort passende Produkte. Er prüft auch den Bestellstatus, beantwortet Fragen aus deiner hochgeladenen Wissensdatenbank und erfasst Leads während der Gespräche. Einrichtung über den Theme Editor ohne Code.

Key points
  • Live chat with typing indicators, photos, files and chat transfers
  • Searchable knowledge base: import PDF and Word files as articles
  • Automatic chat translation in 30+ languages, powered by DeepL
  • One-click chat bubble, plus a Chat Box block for any page
  • Durchsucht deinen Katalog und zeigt passende Produkte mit Bildern und Preisen
  • Kunden prüfen Bestellstatus und Tracking direkt im Chat
  • Beantwortet Fragen basierend auf deinen FAQs, Richtlinien und Dokumenten
  • Erfasst Kontaktdaten von Kunden natürlich während des Gesprächs
Screenshots
Tickets. Turn your chats and conversations into service tickets
Optimize your emails and manage customer relationships.Customize your widgex. Match your webpage color schemeInbox. View your new and completed chats.
Für deinen Store: Support automatisieren. Wachstum fokussieren.
Beantworte im Chat sofort Bestellstatus-AnfragenAutomatisiere deinen Support für denen StoreVerkaufe mehr mit AI Produkt-Empfehlungen

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatwidgeXLEADMATIX
Detected storesNot publishedNot published
Net store change, 28 days00estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatwidgeXLEADMATIX
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatwidgeXLEADMATIX
Free planYesYes
Lowest paid monthly plan$19.95/month(ahead)$89/month
Longest free trial14 daysNot listed
Plans listed24

Listing

MeasureChatwidgeXLEADMATIX
Shopify category rankNot enough data#973in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedNov 6, 2026Aug 28, 2026
Languages1English2German, English
DeveloperModels BoutiqueGROWMATIX

FAQ

ChatwidgeX and LEADMATIX: common questions

Is ChatwidgeX or LEADMATIX cheaper?
Both list a free plan. Paid plans start at $19.95/month for ChatwidgeX and $89/month for LEADMATIX. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
ChatwidgeX lists 6 the others don’t mention, such as Chat buttons, Chat flows, Email, Email chat. LEADMATIX lists 10 the others don’t mention, such as AI chatbots, AI responses, Analytics, Auto-assign. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for ChatwidgeX, Oct 14, 2026 for LEADMATIX; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for ChatwidgeX, Oct 14, 2026 for LEADMATIX. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.