Chatty AI Chatbot & Live Chat vs Ultimate Contact Page

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Ultimate Contact Page.

The short answer

  • Only Chatty AI Chatbot & Live Chat lists a free plan. Paid plans start at $19.99/month for Chatty AI Chatbot & Live Chat and $9.90/month for Ultimate Contact Page.
  • Chatty AI Chatbot & Live Chat lists 34 features Ultimate Contact Page’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.

Head to head

Detected stores

Chatty AI Chatbot & Live Chat: 7,613
Ultimate Contact Page: —

App Store reviews

Chatty AI Chatbot & Live Chat: 1,896
Ultimate Contact Page: —

New reviews, 28 days

Chatty AI Chatbot & Live Chat: 19
Ultimate Contact Page: —

Stores added, 28 days

Chatty AI Chatbot & Live Chat: 78
Ultimate Contact Page: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Helpdesk
  • FAQ
  • Helpdesk
Languages
  • English
  • English
Launched
Jun 9, 2022
Mar 3, 2026
Built for Shopify
Built for Shopify
Not badged
Reviews per month
31 last full month
—
Detected stores
7,613active installs
  • Stila Cosmetics
  • New Balance
  • Moda Minx USA
  • Heaven Lights
  • House Of Masaba
+7,608 more
0active installs
Most common store size
11-50 products24%
—
Top countries
  • United States20%
  • United Kingdom6%
  • Australia4%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

050100DecFebAprJunAugOctChatty AI Chatbot & Live Chat: 49 reviews in December 2025Chatty AI Chatbot & Live Chat: 65 reviews in January 2026Chatty AI Chatbot & Live Chat: 50 reviews in February 2026Chatty AI Chatbot & Live Chat: 32 reviews in March 2026Chatty AI Chatbot & Live Chat: 31 reviews in April 2026Chatty AI Chatbot & Live Chat: 49 reviews in May 2026Chatty AI Chatbot & Live Chat: 56 reviews in June 2026Chatty AI Chatbot & Live Chat: 39 reviews in July 2026Chatty AI Chatbot & Live Chat: 35 reviews in August 2026Chatty AI Chatbot & Live Chat: 11 reviews in September 2026Chatty AI Chatbot & Live Chat: 31 reviews in October 2026
Chatty AI Chatbot & Live ChatUltimate Contact PageCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $199/month
$9.90/month
Plans
FreeFree
  • · 50 AI conversations/ month
  • · AI answers FAQs & recommends products
  • · AI trained up to 200 products
  • · After-hours auto reply + saved replies
  • · Email connect
  • · Unlimited human conversation
Basic$19.99/month
7-day free trial$0.4 per additional AI conversation
  • · 100 AI conversations/ month
  • · 12-month chat history
  • · 5 members
  • · AI order tracking
  • · Basic analytics
  • · Multi-channel inbox
Pro$68.99/month
7-day free trial$0.4 per additional AI conversation
  • · 500 AI conversations /month
  • · AI Shopping assistant
  • · AI reply on socials
  • · Advanced analytics
  • · Auto-recover abandoned carts
  • · Pro AI model - smarter & higher accuracy
Plus$199/month
7-day free trial$0.4 per additional AI conversation
  • · 1000 AI conversations /month
  • · AI Shopping assistant
  • · AI analytics consultant
  • · Pro AI model higher accuracy
  • · Train AI with up to 20,000 products
  • · Unlimited member
Pro plan$9.90/month
3-day free trial
  • · AI chat assistant with 24/7 support
  • · Automatic page creation on install
  • · Contact form on customer page
  • · Email-verified secure order tracking
  • · Full color and branding customization
  • · Mobile-responsive customer page
Coverage
40 of 50 features80%
15 of 50 features30%
Unique strengths
  • Agent analytics
  • Agent avatar
  • AI chatbots
  • Behavior tracking
  • +30 more
  • AI responses
  • Auto-reply
  • Chatbot
  • Contact form
  • +6 more
Chat
100%23/23
0%0/23
Automated responses
100%4/4
0%0/4
Customization
100%10/10
0%0/10
Real-time messaging
100%9/9
0%0/9
FAQ
85%17/20
40%8/20
Display options
90%9/10
50%5/10
Editing tools
80%8/10
30%3/10
Helpdesk
0%0/7
100%7/7
Channels
0%0/4
100%4/4
Workflow automation
0%0/3
100%3/3
35510onlybothonly
Chatty AI Chatbot & Live ChatUltimate Contact Page50 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Checkout
  • WhatsApp
  • Email
  • Messenger
  • Instagram
  • Livechat
—
How it sells itself

No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.

Ultimate Contact Page helps merchants reduce support workload by combining FAQs, order tracking, AI chat, and a Shopify contact form into one page. Customers can find answers, track orders with time-based status rules, and contact the store without leaving the page. The AI assistant learns from your FAQs and follows your instructions to provide consistent responses.

Key points
  • Live chat: Provide instant customer support to engage and boost sales
  • FAQs hub: Create a FAQs hub to empower customers to find answers on their own
  • Beautiful chat widget: Customize chat widget to match your brand in few clicks
  • Order tracking: Let customers check order status on the go easily
  • Customisable order status with time-based rules for clear customer updates
  • FAQ management with full control over content, order, and visibility
  • AI chat assistant trained on your FAQs and instructions
Screenshots
Create unlimited FAQs
Professional FAQs pageChatty Live chat, FAQs, helpdesk customer support solutionInclude all contact medthods
End user - Customised Order Status
All-in-one contact page with FAQs, order status and AI chatEnd user - FAQEnd user - Shopify contact form

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatty AI Chatbot & Live ChatUltimate Contact Page
Detected stores7,613as of Nov 9, 2026Not published
Net store change, 28 days−57estimated0estimated
Stores added, 28 days78new and returningNot enough data
Big-brand share8%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, Home & GardenNot published
Top store countriesUnited States, United Kingdom, AustraliaNot published

Reviews

MeasureChatty AI Chatbot & Live ChatUltimate Contact Page
App Store rating4.9 ★Not published
App Store reviews1,896Not published
New reviews, 28 days19Not enough data
Reviewers a year or more in7%Not enough data

Pricing

MeasureChatty AI Chatbot & Live ChatUltimate Contact Page
Free planYesNot listed
Lowest paid monthly plan$19.99/month$9.90/month(ahead)
Longest free trial7 days3 days
Plans listed41

Listing

MeasureChatty AI Chatbot & Live ChatUltimate Contact Page
Shopify category rank#3in Chat#112in FAQ
Shopify App Charts#91 on the Shoplist 100Not on this week’s charts
Built for ShopifyYesNo
LaunchedJun 9, 2022Mar 3, 2026
Languages1English1English
DeveloperChatty AI Sales Agent - For live chat & helpdeskCambridge International Ecommerce Limited

FAQ

Chatty AI Chatbot & Live Chat and Ultimate Contact Page: common questions

Is Chatty AI Chatbot & Live Chat or Ultimate Contact Page cheaper?
Only Chatty AI Chatbot & Live Chat lists a free plan. Paid plans start at $19.99/month for Chatty AI Chatbot & Live Chat and $9.90/month for Ultimate Contact Page. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Chatty AI Chatbot & Live Chat lists 34 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. Ultimate Contact Page lists 10 the others don’t mention, such as AI responses, Auto-reply, Chatbot, Contact form. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Ultimate Contact Page; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Ultimate Contact Page. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.