Chatty AI Chatbot & Live Chat vs Talksy Live Chat & Search
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Talksy Live Chat & Search.
The short answer
- Both list a free plan. Paid plans start at $19.99/month for Chatty AI Chatbot & Live Chat and $9.49/month for Talksy Live Chat & Search.
- Chatty AI Chatbot & Live Chat lists 33 features Talksy Live Chat & Search’s listing doesn’t mention, including Accordions, Agent analytics, AI chatbots.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations/ month
- · AI answers FAQs & recommends products
- · AI trained up to 200 products
- · After-hours auto reply + saved replies
- · Email connect
- · Unlimited human conversation
Basic
- · 100 AI conversations/ month
- · 12-month chat history
- · 5 members
- · AI order tracking
- · Basic analytics
- · Multi-channel inbox
Pro
- · 500 AI conversations /month
- · AI Shopping assistant
- · AI reply on socials
- · Advanced analytics
- · Auto-recover abandoned carts
- · Pro AI model - smarter & higher accuracy
Plus
- · 1000 AI conversations /month
- · AI Shopping assistant
- · AI analytics consultant
- · Pro AI model higher accuracy
- · Train AI with up to 20,000 products
- · Unlimited member
Free / Basic
- · 100 free user chats included
- · Animated questions (max 3 question)
- · Chat history available for 30 days
- · Email alerts (30 min delay)
Standard
- · 500 free user chats included
- · Auto-reply for questions
- · Chat history available for 6 months
- · Customize chat widget appearance
- · Email alerts (5 min delay)
- · Manage and organize FAQs
Premium
- · Email alerts (1 min delay)
- · Push notifications (instant)
- · Unlimited FAQ management
- · Unlimited animated questions
- · Unlimited chat history retention
- · Unlimited chat user search
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNo time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.
Talksy is a live chat and customer support widget for Shopify stores. Combine real-time chat, built-in store search, and FAQs in one powerful tool. Help visitors find products faster, answer common questions instantly, and improve customer engagement. Get instant email and in-browser notifications for every message. Easy setup, no coding required.
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
- Real-time live chat to connect store owners with customers instantly.
- View visitor location, local time, and store source in each conversation.
- Customize chat widget colors, text, and avatar to match your brand.
- Use quick reply buttons to respond faster to common customer queries.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Chatty AI Chatbot & Live Chat |  Talksy Live Chat & Search |
|---|---|---|
| Detected stores | 7,534 | Not published |
| Net store change, 28 days | −65 | 0 |
| Stores added, 28 days | 79 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Chatty AI Chatbot & Live Chat | Talksy Live Chat & Search |
|---|---|---|
| App Store rating | 4.9 ★ | Not published |
| App Store reviews | 1,896 | Not published |
| New reviews, 28 days | 20 | Not enough data |
| Reviewers a year or more in | 7% | Not enough data |
Pricing
| Measure | Chatty AI Chatbot & Live Chat | Talksy Live Chat & Search |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19.99/month | $9.49/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Chatty AI Chatbot & Live Chat | Talksy Live Chat & Search |
|---|---|---|
| Shopify category rank | #2(ahead) | #799 |
| Shopify App Charts | #94 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jun 9, 2022 | Jan 23, 2026 |
| Languages | 1 | 1 |
| Developer | Chatty AI Sales Agent - For live chat & helpdesk | Digittrix Infotech Pvt Ltd. |
FAQ
Chatty AI Chatbot & Live Chat and Talksy Live Chat & Search: common questions
- Is Chatty AI Chatbot & Live Chat or Talksy Live Chat & Search cheaper?
- Both list a free plan. Paid plans start at $19.99/month for Chatty AI Chatbot & Live Chat and $9.49/month for Talksy Live Chat & Search. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatty AI Chatbot & Live Chat lists 33 the others don’t mention, such as Accordions, Agent analytics, AI chatbots, AI generation. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Talksy Live Chat & Search; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Talksy Live Chat & Search. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.