Chatty AI Chatbot & Live Chat vs Solvea: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Solvea.
The short answer
- On the Shopify App Store: Chatty AI Chatbot & Live Chat 4.9 from 1,897 reviews and Solvea 5.0 from 2 reviews.
- Both list a free plan. Paid plans start at $19.99/month for Chatty AI Chatbot & Live Chat and $30/month for Solvea.
- Chatty AI Chatbot & Live Chat lists 23 features Solvea’s listing doesn’t mention, including Accordions, AI generation, Behavior tracking.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations/ month
- · AI answers FAQs & recommends products
- · AI trained up to 200 products
- · After-hours auto reply + saved replies
- · Email connect
- · Unlimited human conversation
Basic
- · 100 AI conversations/ month
- · 12-month chat history
- · 5 members
- · AI order tracking
- · Basic analytics
- · Multi-channel inbox
Pro
- · 500 AI conversations /month
- · AI Shopping assistant
- · AI reply on socials
- · Advanced analytics
- · Auto-recover abandoned carts
- · Pro AI model - smarter & higher accuracy
Plus
- · 1000 AI conversations /month
- · AI Shopping assistant
- · AI analytics consultant
- · Pro AI model higher accuracy
- · Train AI with up to 20,000 products
- · Unlimited member
Free
- · 1 free phone number for 7 days
- · 1,000 free credits
- · 3 agents
- · 50 MB knowledge base storage
- · Google Calendar, Sheets & AI Voice
- · Multi-channels: email, live chat & phone
Basic
- · 1 free phone number for 7 days
- · 10 agents
- · 3,000 credits
- · 500 MB knowledge base storage
- · Google Calendar, Sheets & AI Voice
- · Multi-channels: email, live chat & phone
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNo time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.
Never miss a customer again. Let AI handle support and sales 24/7. Solvea is an AI chatbot and customer support platform that helps you increase sales, automate support, answers chats, emails, calls with AI voice, tracks orders, recommends products, books appointments, and provides analytics to turn conversations into conversions.
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
- AI boosts sales via smart recommendations; resolves most tier-1 support queries.
- 24/7 multilingual chat ensures global customers always get instant help.
- Contextual coupons & product tips drive conversions, increasing sales.
- Fully customize chat to match your brand; integrates with workflows.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Chatty AI Chatbot & Live Chat |  Solvea |
|---|---|---|
| Detected stores | 7,455 | Not published |
| Net store change, 28 days | −65 | 0 |
| Stores added, 28 days | 79 | Not enough data |
| Big-brand share | 8% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, United Kingdom, Australia | Not published |
Reviews
| Measure | Chatty AI Chatbot & Live Chat | Solvea |
|---|---|---|
| App Store rating | 4.9 ★ | 5.0 ★(ahead) |
| App Store reviews | 1,897(ahead) | 2 |
| New reviews, 28 days | 20 | Not enough data |
| Reviewers a year or more in | 7% | Not enough data |
Pricing
| Measure | Chatty AI Chatbot & Live Chat | Solvea |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19.99/month(ahead) | $30/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Chatty AI Chatbot & Live Chat | Solvea |
|---|---|---|
| Shopify category rank | #2(ahead) | #384 |
| Shopify App Charts | #94 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jun 9, 2022 | Mar 17, 2026 |
| Languages | 1 | 5 |
| Developer | Chatty AI Sales Agent - For live chat & helpdesk | Solvea CX Inc. |
FAQ
Chatty AI Chatbot & Live Chat and Solvea: common questions
- Is Chatty AI Chatbot & Live Chat or Solvea cheaper?
- Both list a free plan. Paid plans start at $19.99/month for Chatty AI Chatbot & Live Chat and $30/month for Solvea. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatty AI Chatbot & Live Chat or Solvea?
- On the Shopify App Store: Chatty AI Chatbot & Live Chat 4.9 from 1,897 reviews and Solvea 5.0 from 2 reviews.
- What features does each app list that the other doesn’t?
- Chatty AI Chatbot & Live Chat lists 23 the others don’t mention, such as Accordions, AI generation, Behavior tracking, Business hours. Solvea lists 4 the others don’t mention, such as Cart recovery, Discounts, Product recommendations, SMS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Solvea; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Chatty AI Chatbot & Live Chat, Oct 13, 2026 for Solvea. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.