chatterSWIFT vs Lume ‑ WhatsApp Automation
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $25/month for chatterSWIFT and $10/month for Lume.
- chatterSWIFT lists 5 features Lume’s listing doesn’t mention, including Conversion tracking, Multi-channel messaging, Personalized campaigns.
Head to head
Pro Plan
- · AI powered customer support
- · Automated abandoned checkout recovery
- · Automated order confirmation messages
- · Send order notifications via whatsapp
- · Whatsapp & Instagram marketing campaigns
All-in-One Plan
- · Abandoned cart recovery
- · All fees included — no surprise costs
- · COD order notification and verification
- · Low-stock alerts sent directly to you
- · Order confirmations, cancel & refund
- · Restock alerts and reorder reminders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatterSWIFT connects your Shopify store to the WhatsApp Business API and the wider ChatterSwift workspace. Recover abandoned checkouts with timed WhatsApp reminders that include a direct checkout link. Send instant order confirmations the moment payment completes, with order details and tracking. Collect post-purchase reviews through Judge.me and trigger rating-aware WhatsApp follow-ups automatically.
Many customers miss the order updates and cart reminders that stores send by email. Lume sends these messages on WhatsApp instead, delivered straight to the customer's phone. It automates cart recovery reminders, order confirmations, shipping updates, reorder reminders, and back-in-stock alerts. Every template is editable, and you can see delivery and recovered revenue from one dashboard inside your Shopify admin.
- WhatsApp Order Alerts: Send instant order confirmations with summary.
- Abandoned Cart Reminders: Send timed WhatsApp messages with checkout link.
- Automation Controls: Turn order and cart reminders on or off anytime.
- Recover abandoned carts with automated WhatsApp reminders and follow-ups
- Send order confirmations and shipping updates the moment they happen
- Bring shoppers back with back-in-stock alerts and reorder reminders
- Track replies and recovered revenue from one dashboard in your admin
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  chatterSWIFT |  Lume |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | chatterSWIFT | Lume |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | chatterSWIFT | Lume |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $25/month | $10/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 1 |
Listing
| Measure | chatterSWIFT | Lume |
|---|---|---|
| Shopify category rank | #903 | #269 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 6, 2025 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | ChatterSwift | Quoter |
FAQ
chatterSWIFT and Lume: common questions
- Is chatterSWIFT or Lume cheaper?
- Paid plans start at $25/month for chatterSWIFT and $10/month for Lume. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- chatterSWIFT lists 5 the others don’t mention, such as Conversion tracking, Multi-channel messaging, Personalized campaigns, Templates. Lume lists 3 the others don’t mention, such as Customizable widgets, Opt-in pop-ups, SMS notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.