chatterSWIFT vs Ctx: WhatsApp Chat + Marketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for chatterSWIFT, Nov 1, 2026 for Ctx.
The short answer
- Only Ctx lists a free plan. Paid plans start at $25/month for chatterSWIFT and $8.99/month for Ctx.
- Ctx lists 22 features chatterSWIFT’s listing doesn’t mention, including Agent avatar, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro Plan
- · AI powered customer support
- · Automated abandoned checkout recovery
- · Automated order confirmation messages
- · Send order notifications via whatsapp
- · Whatsapp & Instagram marketing campaigns
FREE Forever
- · Contact Us
- · FAQs
- · Multiple Support Agents
- · Online/Offline Hours
- · Order Tracking
- · WhatsApp Share Button
ADVANCED
- · Abandoned Checkout Recovery -Manual
- · All Features in FREE +
- · Cash On Delivery Verification -Manual
- · Order Confirmation & Fulfillment -Manual
PREMIUM(was 49.99)
- · Advanced+
- · Auto Abandoned Checkout Recovery
- · Automated WhatsApp Messages
- · COD Verification
- · Schedule Broadcast
- · Team Inbox
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatterSWIFT connects your Shopify store to the WhatsApp Business API and the wider ChatterSwift workspace. Recover abandoned checkouts with timed WhatsApp reminders that include a direct checkout link. Send instant order confirmations the moment payment completes, with order details and tracking. Collect post-purchase reviews through Judge.me and trigger rating-aware WhatsApp follow-ups automatically.
Single widget with multiple features like WhatsApp chat button, FAQs, order tracking & contact forms by Chatix. Send manual & automated messages - abandoned checkout recovery, order confirmation, COD verification, order fulfilment, and review requests. Mobile app supports manual abandoned cart recovery.
- WhatsApp Order Alerts: Send instant order confirmations with summary.
- Abandoned Cart Reminders: Send timed WhatsApp messages with checkout link.
- Automation Controls: Turn order and cart reminders on or off anytime.
- All-in-one widget for WhatsApp Chat button, FAQs, Order Tracking & Contact Us.
- WhatsApp chat + Abandoned Cart, Abandoned Checkout Recovery. Use your number.
- Order Confirmation, COD Verification, Fulfillment & Review Request Alerts.
- Chat button with multiple agent, online hours, WhatsApp business API integration
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  chatterSWIFT |  Ctx |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | chatterSWIFT | Ctx |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 257 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | chatterSWIFT | Ctx |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $25/month | $8.99/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 1 | 3 |
Listing
| Measure | chatterSWIFT | Ctx |
|---|---|---|
| Shopify category rank | #903 | #70(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 6, 2025 | Jun 9, 2015 |
| Languages | 1 | 1 |
| Developer | ChatterSwift | Softpulse Infotech |
FAQ
chatterSWIFT and Ctx: common questions
- Is chatterSWIFT or Ctx cheaper?
- Only Ctx lists a free plan. Paid plans start at $25/month for chatterSWIFT and $8.99/month for Ctx. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- chatterSWIFT lists 1 the others don’t mention, such as Multi-channel messaging. Ctx lists 22 the others don’t mention, such as Agent avatar, Behavior tracking, Business hours, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for chatterSWIFT, Nov 1, 2026 for Ctx; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for chatterSWIFT, Nov 1, 2026 for Ctx. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.