ChatterMate AI Chat & Helpdesk vs StoreMateAI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for ChatterMate AI Chat & Helpdesk, Nov 12, 2026 for StoreMateAI.
The short answer
- Only ChatterMate AI Chat & Helpdesk lists a free plan. Paid plans start at $4.99/month for ChatterMate AI Chat & Helpdesk and $25/month for StoreMateAI.
- ChatterMate AI Chat & Helpdesk lists 5 features StoreMateAI’s listing doesn’t mention, including Business hours, Chat assignment, Order updates.
Head to head
Free
- · 1 AI agent, 1 knowledge source
- · 1 team member
- · 14 days of Growth to start
- · 50 AI replies a month
- · Live chat and team inbox
Starter
- · 1,000 AI replies a month
- · 2 AI agents
- · 5 knowledge sources
- · Analytics
- · Custom branding
- · Live chat and team inbox
Growth
- · 10 knowledge sources
- · 2,500 AI replies a month
- · 5 AI agents
- · Everything in Starter
- · Help center and AI tickets
- · Lead capture and workflows
Pro
- · 10 AI agents
- · 20 knowledge sources
- · 7,500 AI replies a month
- · API access
- · CRM sync (HubSpot, Pipedrive)
- · Everything in Growth
Basic
- · 3-Day Free Trial
- · 300 AI Chat Responses / Month
- · AI Product Recommendations
- · Add-to-Cart from Chat
Pro
- · 3-Day Free Trial
- · 4000 AI Chat Responses / Year
- · AI Product Recommendations
- · Add-to-Cart from Chat
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatterMate learns your store — products, orders, policies and docs — then answers shoppers instantly with grounded, cited replies. It tracks orders, recommends products, and captures qualified leads mid-conversation. When a shopper is stuck or frustrated, it hands off to your team with the full thread in one shared inbox.
StoreMateAI is an AI-powered chatbot for Shopify stores that automatically answers customer questions using store information. Customers can ask about products, availability, shipping, orders, and other common topics without waiting for support.
- Automatic product catalog syncing for up-to-date agent knowledge.
- Order lookup and status tracking to answer customer inquiries instantly.
- AI agents access real-time inventory and product details without switching syste
- AI-powered product recommendations based on customer queries.
- Search products by color, category, and shopping preferences
- Add products to cart directly from the chat interface
- Find products within a customer's preferred budget range
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatterMate AI Chat & Helpdesk | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatterMate AI Chat & Helpdesk | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatterMate AI Chat & Helpdesk | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $4.99/month(ahead) | $25/month |
| Longest free trial | Not listed | 3 days |
| Plans listed | 4 | 2 |
Listing
| Measure | ChatterMate AI Chat & Helpdesk | |
|---|---|---|
| Shopify category rank | #424 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 28, 2025 | Nov 12, 2026 |
| Languages | 1 | 1 |
| Developer | Chattermate | Creer Infotech LLP |
FAQ
ChatterMate AI Chat & Helpdesk and StoreMateAI: common questions
- Is ChatterMate AI Chat & Helpdesk or StoreMateAI cheaper?
- Only ChatterMate AI Chat & Helpdesk lists a free plan. Paid plans start at $4.99/month for ChatterMate AI Chat & Helpdesk and $25/month for StoreMateAI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatterMate AI Chat & Helpdesk lists 5 the others don’t mention, such as Business hours, Chat assignment, Order updates, Product recommendations. StoreMateAI lists 5 the others don’t mention, such as Agent avatar, Cart recovery, Emojis and stickers, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for ChatterMate AI Chat & Helpdesk, Nov 12, 2026 for StoreMateAI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for ChatterMate AI Chat & Helpdesk, Nov 12, 2026 for StoreMateAI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.