ChatterFox vs Lume ‑ WhatsApp Automation
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 12, 2026 for ChatterFox, Oct 13, 2026 for Lume.
The short answer
- Lume lists 3 features ChatterFox’s listing doesn’t mention, including Automated workflows, Customizable widgets, Opt-in pop-ups.
Head to head
All-in-One Plan
- · Abandoned cart recovery
- · All fees included — no surprise costs
- · COD order notification and verification
- · Low-stock alerts sent directly to you
- · Order confirmations, cancel & refund
- · Restock alerts and reorder reminders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatterFox connects your Shopify store with your ChatterFox account to send automated customer notifications based on store events. Merchants can notify customers about order confirmations, order tracking updates, and abandoned carts without manual effort. This helps improve customer communication, reduce missed follow-ups, and keep customers informed throughout their purchase journey.
Many customers miss the order updates and cart reminders that stores send by email. Lume sends these messages on WhatsApp instead, delivered straight to the customer's phone. It automates cart recovery reminders, order confirmations, shipping updates, reorder reminders, and back-in-stock alerts. Every template is editable, and you can see delivery and recovered revenue from one dashboard inside your Shopify admin.
- Send automated order confirmation and tracking notifications to your customer
- Trigger abandoned cart notifications to remind customers
- Receive updates for new orders on your WhatsApp Account.
- Recover abandoned carts with automated WhatsApp reminders and follow-ups
- Send order confirmations and shipping updates the moment they happen
- Bring shoppers back with back-in-stock alerts and reorder reminders
- Track replies and recovered revenue from one dashboard in your admin
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatterFox |  Lume |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatterFox | Lume |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatterFox | Lume |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $10/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 1 |
Listing
| Measure | ChatterFox | Lume |
|---|---|---|
| Shopify category rank | #333 | #269(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 12, 2026 | Jun 29, 2026 |
| Languages | 1 | 1 |
| Developer | Evolution Infosystem Inc. | Quoter |
FAQ
ChatterFox and Lume: common questions
- What features does each app list that the other doesn’t?
- ChatterFox lists 1 the others don’t mention, such as Triggers. Lume lists 3 the others don’t mention, such as Automated workflows, Customizable widgets, Opt-in pop-ups. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 12, 2026 for ChatterFox, Oct 13, 2026 for Lume; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 12, 2026 for ChatterFox, Oct 13, 2026 for Lume. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.