ChatRos AI Support Agent vs DeS AI Commerce Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for ChatRos AI Support Agent, Oct 13, 2026 for DeS AI Commerce Agent.
The short answer
- Both list a free plan. Paid plans start at $20/month for ChatRos AI Support Agent and $29.99/month for DeS AI Commerce Agent.
- DeS AI Commerce Agent lists 5 features ChatRos AI Support Agent’s listing doesn’t mention, including Chat buttons, Discounts, Live chat.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
FREE
Basic
Pro
Enterprise
Free
- · 1,200 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Starter
- · 2,500 Sessions / month
- · AI Agent answers customer questions 24/7
- · Live agent handoff
- · Search products through natural-language
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatRos connects your Shopify store to your AI support agent so it answers customer questions using live store data. The agent finds products, checks order status, and shares tracking across your website chat widget, WhatsApp, Messenger, Instagram, and more. It uses read-only access to your products and orders.
Give shoppers instant, accurate answers powered by AI trained on your catalog, FAQs, and policies — with seamless live chat handoff when a human is needed. Your AI assistant helps customers find products, compare options, place orders with guided support, and check order status 24/7. When a conversation needs a real person, your team takes over with the full transcript, cart, and order context preserved.
- Live product lookup that finds items from your store in real time
- Instant order status and tracking from an order number and email
- Replies on your website, WhatsApp, Messenger, Instagram, and more
- 24/7 AI answers for products, shipping, returns, and policies.
- Guided order placement and instant order status.
- Plain‑language product search with smart recommendations.
- Full‑context live agent handoff — transcript, cart, and order details preserved.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  DeS AI Commerce Agent | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | DeS AI Commerce Agent | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | DeS AI Commerce Agent | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $20/month(ahead) | $29.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | DeS AI Commerce Agent | |
|---|---|---|
| Shopify category rank | Not enough data | #228 |
| Shopify App Charts | Not on this week’s charts | #23 on Pricing moves in Chat |
| Built for Shopify | No | No |
| Launched | Nov 5, 2026 | Aug 7, 2026 |
| Languages | 1 | 1 |
| Developer | Ashraful Islam | Dynamics eShop Inc |
FAQ
ChatRos AI Support Agent and DeS AI Commerce Agent: common questions
- Is ChatRos AI Support Agent or DeS AI Commerce Agent cheaper?
- Both list a free plan. Paid plans start at $20/month for ChatRos AI Support Agent and $29.99/month for DeS AI Commerce Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatRos AI Support Agent lists 1 the others don’t mention, such as Color and font. DeS AI Commerce Agent lists 5 the others don’t mention, such as Chat buttons, Discounts, Live chat, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for ChatRos AI Support Agent, Oct 13, 2026 for DeS AI Commerce Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for ChatRos AI Support Agent, Oct 13, 2026 for DeS AI Commerce Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.