ChatPal AI: Sell in Every Chat vs Dori: AI Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 20, 2026 for ChatPal AI, Nov 8, 2026 for Dori.
The short answer
- Only ChatPal AI lists a free plan.
- ChatPal AI lists 4 features Dori’s listing doesn’t mention, including Chat buttons, Chat window, Multi-language.
Head to head
- United States
- India
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 chatbot
- · 10 link sources
- · 100 messages / month
- · 2 MB knowledge base
Starter
- · 10 MB knowledge base
- · 2 chatbots
- · 30 link sources
- · 500 messages / month
Standard
- · 1,500 messages / month
- · 30 MB knowledge base
- · 5 chatbots
- · 50 link sources
Pro
- · 10 chatbots
- · 100 MB knowledge base
- · 100 link sources
- · 4,000 messages / month
Free
- · 200 Conversations/Month
- · Brand voice customization
- · No credit card needed
- · Product Pal + Side Pal included
- · Up to 500 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers ask about products wherever they message you. ChatPal answers in your store chat, WhatsApp, Instagram, Messenger and Telegram from one assistant that knows your catalog: product cards with market prices, sizes, colors and availability. In store chat it adds the chosen variant to the cart and shows the cart with checkout.
Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking.
- Answer product questions using your store's live catalog
- Show product cards with prices, availability, and storefront links
- Answer common questions using your store information
- Support shoppers across web chat, WhatsApp, Instagram, and Telegram
- Understands customer needs to recommend the proper products for each shopper
- Provides instant answers to product and store questions, 24/7
- Adapts recommendations to match your brand’s style and voice
- Offers personalized shopping consultations to help with conversion rates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatPal AI |  Dori |
|---|---|---|
| Detected stores | Not published | 208 |
| Net store change, 28 days | 0 | +7 |
| Stores added, 28 days | Not enough data | 7 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, India, United Kingdom |
Reviews
| Measure | ChatPal AI | Dori |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 47 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | ChatPal AI | Dori |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $20/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | ChatPal AI | Dori |
|---|---|---|
| Shopify category rank | #855 | #26(ahead) |
| Shopify App Charts | Not on this week’s charts | #4 on Rookies in Chat |
| Built for Shopify | No | Yes |
| Launched | Jul 27, 2026 | Aug 20, 2025 |
| Languages | 2 | 1 |
| Developer | ChatPal LLC | Dori |
FAQ
ChatPal AI and Dori: common questions
- Is ChatPal AI or Dori cheaper?
- Only ChatPal AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatPal AI lists 4 the others don’t mention, such as Chat buttons, Chat window, Multi-language, Quick replies. Dori lists 2 the others don’t mention, such as Cart recovery, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 20, 2026 for ChatPal AI, Nov 8, 2026 for Dori; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 20, 2026 for ChatPal AI, Nov 8, 2026 for Dori. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.