Chatonbo AI Chatbot ‑ LiveChat vs Kolton AI Chat & Comments
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- On the Shopify App Store: Chatonbo AI Chatbot 5.0 from 5 reviews and Kolton AI Chat & Comments 5.0 from 3 reviews.
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $49/month for Kolton AI Chat & Comments.
- Kolton AI Chat & Comments lists 9 features Chatonbo AI Chatbot’s listing doesn’t mention, including Agent analytics, Behavior tracking, Customer insights.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Free
- · 50 AI messages/ month
- · AI live chat
- · DFY trained and personalized agent
- · Widget customization
Starter
- · 400 AI messages/ month
- · Everything from Free
- · Instagram and Facebook Channels
- · Kolton AI Copilot
- · Private Community
- · Shopify Commerce Assistant
Pro
- · 3,000 AI messages and comments / month
- · AI replies to comments on posts and ads
- · All channels: email, WhatsApp, Messenger
- · Daily store improvement analysis
- · Everything in Starter
- · Personalized follow-ups and cart recover
Max
- · 15,000 AI messages and comments / month
- · Custom SOP workflows the agent follows
- · Dedicated human customer suppor managers
- · Dedicated onboarding and agent training
- · Everything in Pro
- · Multi-store connection
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
Today's AI Chatbots sound stiff, scripted, obviously a machine. Kolton Agents are something else. Personalized Agent that replies like a real CS or Setter, reads your orders, stock, and data, and knows if a shopper is ready to buy or just needs help. It sells to the first and supports the second, in whatever language they wrote in, in your DMs and comments on your posts and ads.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
- Human-voice AI: Replies that sound like a real person on your team.
- Sells and supports: Personalized Setter and CS in one.
- First Comment Agent: Manages Social Media and Ad Comments 24/7.
- Copilot Assistant: Your personal Ecom Expert.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot |  Kolton AI Chat & Comments |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | Kolton AI Chat & Comments |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 5(ahead) | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | Kolton AI Chat & Comments |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $49/month |
| Longest free trial | 30 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatonbo AI Chatbot | Kolton AI Chat & Comments |
|---|---|---|
| Shopify category rank | #88(ahead) | #251 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Aug 3, 2026 |
| Languages | 1 | 6 |
| Developer | Chatonbo | Concept Vision Technology LLC |
FAQ
Chatonbo AI Chatbot and Kolton AI Chat & Comments: common questions
- Is Chatonbo AI Chatbot or Kolton AI Chat & Comments cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $49/month for Kolton AI Chat & Comments. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatonbo AI Chatbot or Kolton AI Chat & Comments?
- On the Shopify App Store: Chatonbo AI Chatbot 5.0 from 5 reviews and Kolton AI Chat & Comments 5.0 from 3 reviews.
- What features does each app list that the other doesn’t?
- Chatonbo AI Chatbot lists 3 the others don’t mention, such as Product recommendations, Quick replies, Send transcript. Kolton AI Chat & Comments lists 9 the others don’t mention, such as Agent analytics, Behavior tracking, Customer insights, Email chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.