Chatonbo AI Chatbot ‑ LiveChat vs Meryl by Enovai Group
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Meryl by Enovai Group.
The short answer
- On the Shopify App Store: Chatonbo AI Chatbot 5.0 from 5 reviews and Meryl by Enovai Group 5.0 from 1 reviews.
- Only Chatonbo AI Chatbot lists a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $49/month for Meryl by Enovai Group.
- Meryl by Enovai Group lists 7 features Chatonbo AI Chatbot’s listing doesn’t mention, including COD verification, Customer insights, Live chat.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Starter
- · 1 team seat
- · 1000 products sync from shopify
- · 30 days data retention
- · 500 conversations per month
- · Standard support
Accelerate
- · 1000 conversations per month
- · 10000 products sync from shopify
- · 3 team seats
- · 6 months data retention
- · Conversation export (CSV)
- · Custom branding
Performance
- · 10 team seats
- · 24 months data retention
- · 4000 conversations per month
- · 50000 products sync
- · Conversation export (CSV)
- · Custom branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
Shopping rarely starts with the perfect keyword. Meryl is an AI shopping assistant that turns natural shopper requests into guided product discovery from your connected catalog. Shoppers can refine their search by budget, color, size or availability, ask follow-up questions, compare options and continue toward cart or checkout.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
- Performance dashboard: revenue, automation rate, leads, conversion
- Real-time Shopify catalog sync products, variants, stock, images
- Image-based product search
- Automatic lead capture and qualification every chat logged
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot |  Meryl by Enovai Group |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | Meryl by Enovai Group |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 5(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | Meryl by Enovai Group |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month(ahead) | $49/month |
| Longest free trial | 30 days | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | Chatonbo AI Chatbot | Meryl by Enovai Group |
|---|---|---|
| Shopify category rank | #88(ahead) | #292 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Apr 29, 2026 |
| Languages | 1 | 134 |
| Developer | Chatonbo | ENOVAI GROUP |
FAQ
Chatonbo AI Chatbot and Meryl by Enovai Group: common questions
- Is Chatonbo AI Chatbot or Meryl by Enovai Group cheaper?
- Only Chatonbo AI Chatbot lists a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $49/month for Meryl by Enovai Group. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatonbo AI Chatbot or Meryl by Enovai Group?
- On the Shopify App Store: Chatonbo AI Chatbot 5.0 from 5 reviews and Meryl by Enovai Group 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Chatonbo AI Chatbot lists 4 the others don’t mention, such as Chat flows, Discounts, Greetings, Send transcript. Meryl by Enovai Group lists 7 the others don’t mention, such as COD verification, Customer insights, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Meryl by Enovai Group; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Meryl by Enovai Group. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.