Chatonbo AI Chatbot ‑ LiveChat vs Convolyn
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Convolyn.
The short answer
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $49/month for Convolyn.
- Chatonbo AI Chatbot lists 8 features Convolyn’s listing doesn’t mention, including Business hours, Chat assignment, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Free
- · 100 messages / month
- · Add-to-cart in chat
- · Auto-installed widget — no code
- · Cart nudge for abandoning shoppers
- · Discount code offers
- · Live product & catalog answers
Starter
- · 2,000 messages / month
- · Basic analytics
- · Cart nudge & discount codes
- · Document understanding
- · Help Desk live chat — 2 seats
- · Live catalog & order tracking
Growth
- · 15,000 messages / month
- · Advanced analytics
- · Help Desk live chat — 6 seats
- · Image understanding
- · Lead capture & CSV export
- · Remove Convolyn branding
Pro
- · 50,000 messages / month
- · Advanced analytics
- · Help Desk live chat — 10 seats
- · Image understanding
- · Lead capture & CSV export
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
Convolyn adds an AI assistant to your Shopify store that handles customer questions instantly, around the clock. It connects directly to your live catalog to answer product questions, check real-time stock levels, and make recommendations. Customers can track their orders by providing an order number and email.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
- Live catalog answers — real-time product, stock, and order tracking in chat
- Add to cart and recover abandoning shoppers directly from the chat widget
- Cart recovery — re-engages shoppers about to leave with a personalized nudge
- Human agent handoff — Escalate complex issues when AI cannot resolve them.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot |  Convolyn |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | Convolyn |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | Convolyn |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $49/month |
| Longest free trial | 30 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatonbo AI Chatbot | Convolyn |
|---|---|---|
| Shopify category rank | #88(ahead) | #969 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Jul 21, 2026 |
| Languages | 1 | 1 |
| Developer | Chatonbo | Convolyn |
FAQ
Chatonbo AI Chatbot and Convolyn: common questions
- Is Chatonbo AI Chatbot or Convolyn cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $49/month for Convolyn. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatonbo AI Chatbot lists 8 the others don’t mention, such as Business hours, Chat assignment, Chat flows, Cross-sell. Convolyn lists 5 the others don’t mention, such as Agent analytics, File upload, Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Convolyn; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Convolyn. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.