Chatonbo AI Chatbot ‑ LiveChat vs Cognichat Personal Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Cognichat Personal Assistant.
The short answer
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $100/month for Cognichat Personal Assistant.
- Chatonbo AI Chatbot lists 14 features Cognichat Personal Assistant’s listing doesn’t mention, including Business hours, Cart recovery, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Free
- · 30 maximum products
- · 50 chat replies / month
- · Chat widget customization
- · Standard email support
Starter
- · 100 maximum products
- · 500 chat replies / month
- · Chat widget customization
- · Expedited email support
Growth
- · 1000 chat replies / month
- · 300 maximum products
- · Chat widget customization
- · Priority support
Scale
- · 24/7 premium support
- · Chat widget customization
- · Dedicated account manager
- · Unlimited products
- · Unlimited replies
- · White-glove onboarding & setup
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
When shoppers can’t find the item they want, they bounce. Cognichat’s Leading AI Chatbot guides customers to the exact product, size, color and variant in seconds. It reads your catalog, prices and inventory to give grounded answers and point to the items and promos you set.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
- Links shoppers to the products they want and their variants instantly
- Understands sizes, colors, fit and variants for precise suggestions
- AI answers reflect the stock status and pricing from your Shopify catalog
- Surfaces active promos you configure and guides to the item that fits.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot |  Cognichat Personal Assistant |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | Cognichat Personal Assistant |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | Cognichat Personal Assistant |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $100/month |
| Longest free trial | 30 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatonbo AI Chatbot | Cognichat Personal Assistant |
|---|---|---|
| Shopify category rank | #89(ahead) | #892 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Sep 26, 2025 |
| Languages | 1 | 1 |
| Developer | Chatonbo | Cognichat SRL |
FAQ
Chatonbo AI Chatbot and Cognichat Personal Assistant: common questions
- Is Chatonbo AI Chatbot or Cognichat Personal Assistant cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $100/month for Cognichat Personal Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatonbo AI Chatbot lists 14 the others don’t mention, such as Business hours, Cart recovery, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Cognichat Personal Assistant; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 13, 2026 for Cognichat Personal Assistant. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.