Chatonbo AI Chatbot ‑ LiveChat vs ChatRos AI Support Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatonbo AI Chatbot, Nov 6, 2026 for ChatRos AI Support Agent.
The short answer
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $20/month for ChatRos AI Support Agent.
- Chatonbo AI Chatbot lists 16 features ChatRos AI Support Agent’s listing doesn’t mention, including Agent avatar, Business hours, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
FREE
Basic
Pro
Enterprise
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
ChatRos connects your Shopify store to your AI support agent so it answers customer questions using live store data. The agent finds products, checks order status, and shares tracking across your website chat widget, WhatsApp, Messenger, Instagram, and more. It uses read-only access to your products and orders.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
- Live product lookup that finds items from your store in real time
- Instant order status and tracking from an order number and email
- Replies on your website, WhatsApp, Messenger, Instagram, and more
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $20/month |
| Longest free trial | 30 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatonbo AI Chatbot | |
|---|---|---|
| Shopify category rank | #88 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Nov 5, 2026 |
| Languages | 1 | 1 |
| Developer | Chatonbo | Ashraful Islam |
FAQ
Chatonbo AI Chatbot and ChatRos AI Support Agent: common questions
- Is Chatonbo AI Chatbot or ChatRos AI Support Agent cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $20/month for ChatRos AI Support Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatonbo AI Chatbot lists 16 the others don’t mention, such as Agent avatar, Business hours, Cart recovery, Chat assignment. ChatRos AI Support Agent lists 1 the others don’t mention, such as Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatonbo AI Chatbot, Nov 6, 2026 for ChatRos AI Support Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatonbo AI Chatbot, Nov 6, 2026 for ChatRos AI Support Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.