Chatonbo AI Chatbot ‑ LiveChat vs ChatPal AI: Sell in Every Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 20, 2026 for ChatPal AI.
The short answer
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $20/month for ChatPal AI.
- Chatonbo AI Chatbot lists 10 features ChatPal AI’s listing doesn’t mention, including Business hours, Cart recovery, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Free
- · 1 chatbot
- · 10 link sources
- · 100 messages / month
- · 2 MB knowledge base
Starter
- · 10 MB knowledge base
- · 2 chatbots
- · 30 link sources
- · 500 messages / month
Standard
- · 1,500 messages / month
- · 30 MB knowledge base
- · 5 chatbots
- · 50 link sources
Pro
- · 10 chatbots
- · 100 MB knowledge base
- · 100 link sources
- · 4,000 messages / month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
Shoppers ask about products wherever they message you. ChatPal answers in your store chat, WhatsApp, Instagram, Messenger and Telegram from one assistant that knows your catalog: product cards with market prices, sizes, colors and availability. In store chat it adds the chosen variant to the cart and shows the cart with checkout.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
- Answer product questions using your store's live catalog
- Show product cards with prices, availability, and storefront links
- Answer common questions using your store information
- Support shoppers across web chat, WhatsApp, Instagram, and Telegram
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot |  ChatPal AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | ChatPal AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | ChatPal AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $20/month |
| Longest free trial | 30 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatonbo AI Chatbot | ChatPal AI |
|---|---|---|
| Shopify category rank | #88(ahead) | #855 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 21, 2026 | Jul 27, 2026 |
| Languages | 1 | 2 |
| Developer | Chatonbo | ChatPal LLC |
FAQ
Chatonbo AI Chatbot and ChatPal AI: common questions
- Is Chatonbo AI Chatbot or ChatPal AI cheaper?
- Both list a free plan. Paid plans start at $19/month for Chatonbo AI Chatbot and $20/month for ChatPal AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatonbo AI Chatbot lists 10 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Chat flows. ChatPal AI lists 2 the others don’t mention, such as Live chat, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 20, 2026 for ChatPal AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatonbo AI Chatbot, Oct 20, 2026 for ChatPal AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.