Chatomate‑WhatsApp Automation vs Lume ‑ WhatsApp Automation

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Paid plans start at $55/month for Chatomate‑WhatsApp Automation and $10/month for Lume.
  • Lume lists 3 features Chatomate‑WhatsApp Automation’s listing doesn’t mention, including Customizable widgets, Opt-in pop-ups, SMS notifications.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Abandoned cart
  • Abandoned cart
Languages
  • English
  • English
Launched
Oct 10, 2024
Jun 29, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
$55/month
$10/month
Plans
Starter$55/month
  • · Automated Cart Recovery
  • · Automated Order Notifications & Chatbot
  • · Dedicated Support
  • · Instagram Posting & Comment Automation
  • · Multi-Agent Inbox on Web & Mobile App
  • · WhatsApp Catalog & In-app Payments
All-in-One Plan$10/month
14-day free trial
  • · Abandoned cart recovery
  • · All fees included — no surprise costs
  • · COD order notification and verification
  • · Low-stock alerts sent directly to you
  • · Order confirmations, cancel & refund
  • · Restock alerts and reorder reminders
Coverage
2 of 5 features40%
4 of 5 features80%
Unique strengths
  • Triggers
  • Customizable widgets
  • Opt-in pop-ups
  • SMS notifications
Abandoned cart
40%2/5
80%4/5
Cart recovery
33%1/3
100%3/3
Display options
50%1/2
50%1/2
113onlybothonly
Chatomate‑WhatsApp AutomationLume5 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Shopify Flow
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How it sells itself

Elevate your Shopify store with Chatomate's WhatsApp integration. Reclaim lost sales by automating abandoned cart reminders and streamline customer communication with personalized messages. Use WhatsApp to confirm orders, provide real-time delivery updates, and introduce new products directly to your customers.

Many customers miss the order updates and cart reminders that stores send by email. Lume sends these messages on WhatsApp instead, delivered straight to the customer's phone. It automates cart recovery reminders, order confirmations, shipping updates, reorder reminders, and back-in-stock alerts. Every template is editable, and you can see delivery and recovered revenue from one dashboard inside your Shopify admin.

Key points
  • Abandonment: Automate WhatsApp alerts for abandoned carts and checkouts.
  • Automate Order Updates: Send instant WhatsApp order alerts and notifications.
  • WhatsApp Chat Widget: Engage website visitors instantly via WhatsApp.
  • Multi-Agent Inbox: Manage customer chats efficiently with a shared team inbox.
  • Recover abandoned carts with automated WhatsApp reminders and follow-ups
  • Send order confirmations and shipping updates the moment they happen
  • Bring shoppers back with back-in-stock alerts and reorder reminders
  • Track replies and recovered revenue from one dashboard in your admin
Screenshots
Post Purchase Notifications
Abandoned Cart & Checkout AutomationWhatsApp automation on Shopify using ChatomateAbandoned Cart Recovery
Recover abandoned carts with automated WhatsApp reminders
Track replies and recovered revenue from one dashboard in your aSend order confirmations and shipping updates the momentConnect your WhatsApp number and start sending in minutes

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureChatomate‑WhatsApp AutomationLume
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureChatomate‑WhatsApp AutomationLume
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureChatomate‑WhatsApp AutomationLume
Free planNot listedNot listed
Lowest paid monthly plan$55/month$10/month(ahead)
Longest free trialNot listed14 days
Plans listed11

Listing

MeasureChatomate‑WhatsApp AutomationLume
Shopify category rank#163(ahead)in Abandoned cart#269in Abandoned cart
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 10, 2024Jun 29, 2026
Languages1English1English
DeveloperKevit Technologies Private LimitedQuoter

FAQ

Chatomate‑WhatsApp Automation and Lume: common questions

Is Chatomate‑WhatsApp Automation or Lume cheaper?
Paid plans start at $55/month for Chatomate‑WhatsApp Automation and $10/month for Lume. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Chatomate‑WhatsApp Automation lists 1 the others don’t mention, such as Triggers. Lume lists 3 the others don’t mention, such as Customizable widgets, Opt-in pop-ups, SMS notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.