Chatnative: AI Live Chat 2.0 vs ChatVerse AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only Chatnative lists a free plan. Paid plans start at $49/month for Chatnative and $19/month for ChatVerse AI.
- Chatnative lists 5 features ChatVerse AI’s listing doesn’t mention, including Agent avatar, Chat flows, Live chat.
Head to head
Free
- · 100 chats per month
- · 1000 AI trained products
- · AI inbox & auto-reply LIMITED
- · Analytics & email follow-ups LIMITED
- · Digital Employees LIMITED
- · Knowledge base sync
Starter
- · 1000 chats per month
- · 5000 AI trained products
- · AI inbox & auto-reply (iOS & Web)
- · Analytics & email follow-ups
- · Digital Employees
- · Knowledge base sync
Pro
- · 20000 AI trained products
- · 6000 chats per month
- · AI inbox & auto-reply (iOS & Web)
- · Analytics & email follow-ups
- · Digital Employees
- · Knowledge base sync
Scale
- · 15000 chats per month
- · 50000 AI trained products
- · AI inbox & auto-reply (iOS & Web)
- · Analytics & email follow-ups
- · Digital Employees
- · Knowledge base sync
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatnative is an AI live chat and AI chatbot for Shopify that increases sales and automates customer support with a shared inbox. It answers questions, recommends, engage customers and handles orders 24/7. It learns your brand, products, and voice to deliver consistent, high-quality conversations.
ChatVerse AI is a Shopify-native AI agent that responds to customer questions instantly — from order tracking and return policies to product recommendations. It trains on your store's catalog, policies, and brand voice, so every reply sounds like it came from your team. When a conversation needs human attention, it hands off to a live agent automatically. Works 24/7 without any manual effort.
- 24/7 AI Agent Across Site & Social
- Customer Support That Actually Does the Work
- Sales Conversations, Not Just FAQs
- Instantly answers order tracking, return, and policy questions 24/7.
- Trains on your product catalog, policies, and brand voice automatically.
- Recommends relevant products in chat and nudges shoppers toward checkout.
- Upsells and cross-sells relevant products naturally during every conversation.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatnative |  ChatVerse AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatnative | ChatVerse AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatnative | ChatVerse AI |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Chatnative | ChatVerse AI |
|---|---|---|
| Shopify category rank | #982(ahead) | #1011 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 9, 2026 | May 5, 2026 |
| Languages | 1 | 1 |
| Developer | chatnative | ChatVerse AI |
FAQ
Chatnative and ChatVerse AI: common questions
- Is Chatnative or ChatVerse AI cheaper?
- Only Chatnative lists a free plan. Paid plans start at $49/month for Chatnative and $19/month for ChatVerse AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatnative lists 5 the others don’t mention, such as Agent avatar, Chat flows, Live chat, Review requests. ChatVerse AI lists 1 the others don’t mention, such as Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.