ChatMate ‑ AI Chatbot & Inbox vs Mantio AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $29.99/month for ChatMate and $49/month for Mantio AI Chatbot.
- ChatMate lists 39 features Mantio AI Chatbot’s listing doesn’t mention, including Agent analytics, Agent avatar, AI generation.
Head to head
Free
- · 1 agent · Email + live chat
- · 100 product training items
- · 20 URL & file uploads
- · 50 AI conversations (lifetime)
- · FAQ page · 90-day
Basic
- · 3 agents · Email + live chat
- · 50 AI conversations / month (hard cap)
- · 500 product training items
- · Basic analytics · 7-day trial
- · Human handoff · 12-month history
Growth
- · 10 agents · WhatsApp self-connect
- · 300 AI conversations / month (hard cap)
- · 5,000 product training items
- · Behavior sales cards · advanced analytic
- · Priority support
Enterprise
- · 10,000+ knowledge items
- · 700 AI conversations / month (hard cap)
- · Mobile inbox · brand deep customization
- · Returns in chat · dedicated advisor
- · Unlimited agents · full channels
50 AI chats/month
- · Add to Cart inside the chat
- · Order tracking
- · Product recommendations
Pro
- · Add to Cart inside the chat
- · Order tracking
- · Product recommendations
- · Unlimited AI conversations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatMate is an AI customer service and sales assistant for online merchants. It answers product and order questions in real time, syncs store knowledge into chat, and keeps Email, Messenger, Instagram, and live chat in one inbox. Behavior-triggered cards help recover carts and recommend products, while human handoff handles complex cases with your team. Multilingual UI helps global teams sell confidently.
Supplement shoppers ask detailed questions before they buy — ingredients, doses, sourcing, testing, shipping. When no one answers, they leave, and you never knew the sale was there. Mantio answers instantly, 24/7. It reads your catalog, supplement facts, policies, and FAQ, and replies only from your store's content — so answers stay accurate and you see every conversation. Shoppers add to cart in the chat.
- 24/7 AI chat trained on your products, policies, and FAQs
- Analytics to track conversations, resolution, and sales influence
- FAQ help center that deflects repetitive questions before they reach you
- Theme chat widget installable from the Shopify theme editor
- Shoppers ask questions and get product cards with Add to Cart in the chat
- Customers check order status and tracking instantly — no support tickets
- Product catalog auto-syncs — inventory and product changes reflect instantly
- Human requests are emailed to you with AI-generated conversation summaries
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatMate |  Mantio AI Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatMate | Mantio AI Chatbot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatMate | Mantio AI Chatbot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29.99/month(ahead) | $49/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | ChatMate | Mantio AI Chatbot |
|---|---|---|
| Shopify category rank | #988 | #965(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 31, 2026 | May 28, 2026 |
| Languages | 15 | 2 |
| Developer | DEVDIY | Mantio |
FAQ
ChatMate and Mantio AI Chatbot: common questions
- Is ChatMate or Mantio AI Chatbot cheaper?
- Both list a free plan. Paid plans start at $29.99/month for ChatMate and $49/month for Mantio AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatMate lists 39 the others don’t mention, such as Agent analytics, Agent avatar, AI generation, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.