Chatly: AI Chatbot & Assistant vs Clerkly (deprecated)
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Apr 29, 2026 for Chatly, Oct 14, 2026 for Clerkly (deprecated).
The short answer
- Clerkly (deprecated) lists 5 features Chatly’s listing doesn’t mention, including FAQs, Multi-language, Order updates.
Head to head
Standard
- · 1000 customer messages per month
- · Customized Branding
- · Detailed Monthly Reporting
- · EU + UK GDPR Compliant
- · Multi Language Support
- · Order Status + Delivery Tracking
Professional
- · AI Management Dashboard
- · Agent support for external web content
- · Agent support for non-Shopify documents
- · All features from the Standard Plan +
- · Unlimited customer messages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAI chatbot that handles customer questions automatically in your store. It replies instantly to common inquiries like product details, orders, shipping, and returns. Reduces manual support workload and keeps responses consistent. Works continuously without human input, helping merchants manage conversations efficiently and maintain faster communication with customers.
Transform your store’s customer service with our advanced AI Support Agent. It integrates with your product catalog, order data, and FAQs to deliver instant, personalized support 24/7. Trained on your business info, such as website content and documents it gives accurate answers tailored to your store.
- Instant replies to customer questions in chat
- Handles orders, shipping, and return inquiries
- Runs 24/7 without manual support
- Handles multiple chats at once
- AI-Powered 24/7 Customer Support
- Seamless Shopify Data Integration
- Knowledge Base & Website Content Integration
- Customizable AI Responses & Rules
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatly |  Clerkly (deprecated) |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatly | Clerkly (deprecated) |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatly | Clerkly (deprecated) |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $60/month |
| Longest free trial | Not listed | 30 days |
| Plans listed | Not published | 2 |
Listing
| Measure | Chatly | Clerkly (deprecated) |
|---|---|---|
| Shopify category rank | Not enough data | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 28, 2026 | Jul 7, 2025 |
| Languages | 1 | 1 |
| Developer | UPCODE | Shiftline AI LTD |
FAQ
Chatly and Clerkly (deprecated): common questions
- What features does each app list that the other doesn’t?
- Clerkly (deprecated) lists 5 the others don’t mention, such as FAQs, Multi-language, Order updates, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Apr 29, 2026 for Chatly, Oct 14, 2026 for Clerkly (deprecated); estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Apr 29, 2026 for Chatly, Oct 14, 2026 for Clerkly (deprecated). Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.