Chatloom: AI Sales Chatbot vs ChatPal AI: Sell in Every Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chatloom, Oct 20, 2026 for ChatPal AI.
The short answer
- Both list a free plan. Paid plans start at $29/month for Chatloom and $20/month for ChatPal AI.
- Chatloom lists 2 features ChatPal AI’s listing doesn’t mention, including Chat assignment, Chat flows.
Head to head
Free
- · 10 products in catalog
- · 100 conversations / month
- · 2 custom domains
- · 50 contacts
- · All channels — WhatsApp, more
- · Community support
Basic
- · 10 AI tools (500 calls/mo)
- · 100 products in catalog
- · 5,000 conversations / month
- · Custom widget branding
- · Priority email support
- · Remove Chatloom branding
Pro
- · 15,000 conversations / month
- · 3 AI agents, multi-model
- · 5,000 products in catalog
- · API access
- · All integrations
- · Auto content sync
Free
- · 1 chatbot
- · 10 link sources
- · 100 messages / month
- · 2 MB knowledge base
Starter
- · 10 MB knowledge base
- · 2 chatbots
- · 30 link sources
- · 500 messages / month
Standard
- · 1,500 messages / month
- · 30 MB knowledge base
- · 5 chatbots
- · 50 link sources
Pro
- · 10 chatbots
- · 100 MB knowledge base
- · 100 link sources
- · 4,000 messages / month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatloom is an AI shopping assistant trained on your live Shopify catalog. It answers customer questions about products, sizes, stock, shipping, and returns using real store data. Setup is guided and takes under a minute. The AI agent is created automatically, your catalog syncs continuously, and the storefront widget activates from the Theme Editor.
Shoppers ask about products wherever they message you. ChatPal answers in your store chat, WhatsApp, Instagram, Messenger and Telegram from one assistant that knows your catalog: product cards with market prices, sizes, colors and availability. In store chat it adds the chosen variant to the cart and shows the cart with checkout.
- AI chat trained on your live Shopify product catalog, not made-up answers.
- Works on storefront, WhatsApp, Instagram, Messenger, and email — one AI.
- Setup takes under a minute with automatic catalog sync and theme install.
- Visual workflow builder with templates for FAQs, lead capture, and more.
- Answer product questions using your store's live catalog
- Show product cards with prices, availability, and storefront links
- Answer common questions using your store information
- Support shoppers across web chat, WhatsApp, Instagram, and Telegram
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatloom |  ChatPal AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatloom | ChatPal AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatloom | ChatPal AI |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $20/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Chatloom | ChatPal AI |
|---|---|---|
| Shopify category rank | #927 | #855(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 8, 2026 | Jul 27, 2026 |
| Languages | 9 | 2 |
| Developer | Chatloom | ChatPal LLC |
FAQ
Chatloom and ChatPal AI: common questions
- Is Chatloom or ChatPal AI cheaper?
- Both list a free plan. Paid plans start at $29/month for Chatloom and $20/month for ChatPal AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatloom lists 2 the others don’t mention, such as Chat assignment, Chat flows. ChatPal AI lists 2 the others don’t mention, such as Agent avatar, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chatloom, Oct 20, 2026 for ChatPal AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chatloom, Oct 20, 2026 for ChatPal AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.