Chatloom: AI Sales Chatbot vs Chatonbo AI Chatbot ‑ LiveChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Chatloom, Oct 14, 2026 for Chatonbo AI Chatbot.
The short answer
- Both list a free plan. Paid plans start at $29/month for Chatloom and $19/month for Chatonbo AI Chatbot.
- Chatonbo AI Chatbot lists 9 features Chatloom’s listing doesn’t mention, including Agent avatar, Business hours, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 products in catalog
- · 100 conversations / month
- · 2 custom domains
- · 50 contacts
- · All channels — WhatsApp, more
- · Community support
Basic
- · 10 AI tools (500 calls/mo)
- · 100 products in catalog
- · 5,000 conversations / month
- · Custom widget branding
- · Priority email support
- · Remove Chatloom branding
Pro
- · 15,000 conversations / month
- · 3 AI agents, multi-model
- · 5,000 products in catalog
- · API access
- · All integrations
- · Auto content sync
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatloom is an AI shopping assistant trained on your live Shopify catalog. It answers customer questions about products, sizes, stock, shipping, and returns using real store data. Setup is guided and takes under a minute. The AI agent is created automatically, your catalog syncs continuously, and the storefront widget activates from the Theme Editor.
Chatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
- AI chat trained on your live Shopify product catalog, not made-up answers.
- Works on storefront, WhatsApp, Instagram, Messenger, and email — one AI.
- Setup takes under a minute with automatic catalog sync and theme install.
- Visual workflow builder with templates for FAQs, lead capture, and more.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatloom |  Chatonbo AI Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatloom | Chatonbo AI Chatbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatloom | Chatonbo AI Chatbot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $19/month(ahead) |
| Longest free trial | 14 days | 30 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Chatloom | Chatonbo AI Chatbot |
|---|---|---|
| Shopify category rank | #927 | #88(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 8, 2026 | May 21, 2026 |
| Languages | 9 | 1 |
| Developer | Chatloom | Chatonbo |
FAQ
Chatloom and Chatonbo AI Chatbot: common questions
- Is Chatloom or Chatonbo AI Chatbot cheaper?
- Both list a free plan. Paid plans start at $29/month for Chatloom and $19/month for Chatonbo AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatloom lists 1 the others don’t mention, such as Live chat. Chatonbo AI Chatbot lists 9 the others don’t mention, such as Agent avatar, Business hours, Cart recovery, Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Chatloom, Oct 14, 2026 for Chatonbo AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Chatloom, Oct 14, 2026 for Chatonbo AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.