ChatLabs SXP vs Immersive Shopping and Videos
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Feb 19, 2026 for ChatLabs SXP, Nov 9, 2026 for Immersive Shopping and Videos.
The short answer
- Immersive Shopping and Videos lists 39 features ChatLabs SXP’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- United States
- Taiwan
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
AI Sales Agent
- · 24/7 AI-Powered Live Sales Agent
- · Boosts Conversion Rates
- · Brand‑Trained Product Knowledge
- · Converts FAQs Into Sales
- · Easy Setup & Integration
- · Fully Functional In Less Than 24 Hours
Video Shopping
- · Drive Awareness & Sales
- · Embed Short Videos On Product Pages
- · Enable Influencers With Sales Tracking
- · Evergreen Recorded Shoppable Content
- · Parallel Social Broadcasting
- · Shoppable Video Content
Guided Co-Shopping
- · Appointment Setting
- · Chat, Video, Voice Engagement
- · Follow-Ups With SMS Messaging
- · Increase Average Order Value
- · Live 1‑On‑1 Virtual Shopping
- · Personalized Shopping Experience
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureSeamlessly sync products to ChatLabs and automate inventory updates. Instantly turn your catalog into AI-powered, shoppable video experiences that adapt to viewer behavior—delivering the product at the time. Embed these converting videos directly into your store or use them in social ads to enhance engagement, lower bounce rates, and drive sales—all without manual video creation or complex setup.
Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference. Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience. RESULTS?
- Sync products to ChatLabs in real-time.
- Streamline workflows between Shopify and your ChatLabs account.
- Embed videos into store or ads to boost conversions （coming soon）
- Livestream Shopping: Create captivating QVC-style shows on your website
- Live Shopping Re-streaming: Broadcast live events on Instagram and Facebook
- Digital Clienteling: Turn conversations into sales with live video shopping
- Outbound Clienteling: Proactively suggest personalized products to customers
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatLabs SXP |  Immersive Shopping and Videos |
|---|---|---|
| Detected stores | Not published | 12 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Arts & Entertainment |
| Top store countries | Not published | United States, Taiwan |
Reviews
| Measure | ChatLabs SXP | Immersive Shopping and Videos |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 7 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatLabs SXP | Immersive Shopping and Videos |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | $55/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | Not published | 3 |
Listing
| Measure | ChatLabs SXP | Immersive Shopping and Videos |
|---|---|---|
| Shopify category rank | #357 | #285 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 28, 2026 | Jun 3, 2021 |
| Languages | 1 | 1 |
| Developer | ChatLabs | Immerss |
FAQ
ChatLabs SXP and Immersive Shopping and Videos: common questions
- What features does each app list that the other doesn’t?
- Immersive Shopping and Videos lists 39 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Business hours. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Feb 19, 2026 for ChatLabs SXP, Nov 9, 2026 for Immersive Shopping and Videos; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Feb 19, 2026 for ChatLabs SXP, Nov 9, 2026 for Immersive Shopping and Videos. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.