Chative ‑ Live chat & Chatbot vs DialogPay WhatsApp AI Orders
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chative, Feb 19, 2026 for DialogPay WhatsApp AI Orders.
The short answer
- DialogPay WhatsApp AI Orders lists 13 features Chative’s listing doesn’t mention, including Cart recovery, COD verification, Cross-sell.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
STARTER
- · Unlimited Messages
- · Unlimited Shopify stores
- · View Order Details
- · View Order Summary
- · View Product Information
- · Website Live Chat
TEAM
- · Custom Widget branding
- · Send Products
- · Social CRM
- · Unlimited history
- · Unlimited members
- · View Shopping Cart
BUSINESS
- · API & Webhooks
- · Automation Workflow
- · Create Orders
- · Custom Permissions
- · Edit Orders
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureUnlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks!
DialogPay unifies WhatsApp, Instagram, Facebook Messenger, and live chat in one inbox. Sync Shopify products, customers, and orders so agents and your AI bot can answer questions, share product links, send order confirmations, shipping updates, and abandoned-cart reminders. For checkout, share secure Shopify hosted checkout links in chat; orders and updates appear in Shopify Admin.
- Unify all conversations, customers, orders, and product catalogues.
- Access complete customer context, order history, and activity details.
- Enable direct sales via everyday messaging apps, converting visitors into leads.
- Ensure timely, personalized customer service and increase productivity.
- Unified inbox for WhatsApp, Instagram, Messenger & live chat
- AI bot answers FAQs, recommends products, and hands off to agents
- Send abandoned cart, COD confirmation, and post‑purchase messages
- View product catalog in chat and select items to create orders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chative |  DialogPay WhatsApp AI Orders |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chative | DialogPay WhatsApp AI Orders |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chative | DialogPay WhatsApp AI Orders |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $10/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | Not published |
Listing
| Measure | Chative | DialogPay WhatsApp AI Orders |
|---|---|---|
| Shopify category rank | #458 | #350(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 31, 2022 | Jan 29, 2026 |
| Languages | 2 | 1 |
| Developer | Chative | DialogPay |
FAQ
Chative and DialogPay WhatsApp AI Orders: common questions
- What features does each app list that the other doesn’t?
- Chative lists 8 the others don’t mention, such as Agent analytics, Analytics, Behavior tracking, Branded tracking page. DialogPay WhatsApp AI Orders lists 13 the others don’t mention, such as Cart recovery, COD verification, Cross-sell, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chative, Feb 19, 2026 for DialogPay WhatsApp AI Orders; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chative, Feb 19, 2026 for DialogPay WhatsApp AI Orders. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.