Chatio: WhatsApp Chat Button vs JA WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Chatio, Jun 23, 2026 for JA WhatsApp Chat Button.
The short answer
- Only Chatio lists a free plan.
- JA WhatsApp Chat Button lists 12 features Chatio’s listing doesn’t mention, including Agent avatar, Backgrounds, Borders.
Head to head
Free
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn Conversations Into Sales — With WhatsApp & Messenger WA Chat Button Pro adds a beautiful, fully customizable WhatsApp and Facebook Messenger chat button to your Shopify store. With a single click, shoppers can reach you on their favourite messaging platform — making it easier than ever to answer questions, build trust, and close sales.
Provide seamless customer support by letting shoppers contact you through their preferred messaging platforms. This app enables you to create a customizable floating chat widget for your storefront. By offering direct communication channels like WhatsApp, Messenger, and Zalo, you can quickly answer questions and resolve issues.
- Sticky WhatsApp chat button — floats on all store pages, fully responsive
- Facebook Messenger chat integration — connect your Facebook Page in seconds
- Buy with WhatsApp button — product-page button pre-filled with product details
- Dual channel support — run WhatsApp and Messenger simultaneously
- Sell directly via WhatsApp, Messenger, Zalo, Telegram, Viber, TikTok.
- Connect with customers instantly via popular messaging apps or phone calls.
- Customize the widget's design and placement to match your store's brand.
- Answer customer questions instantly with a floating multi-channel widget.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatio |  JA WhatsApp Chat Button |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatio | JA WhatsApp Chat Button |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatio | JA WhatsApp Chat Button |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $2.99/month | No monthly plan listed |
| Longest free trial | 14 days | Not listed |
| Plans listed | 2 | Not published |
Listing
| Measure | Chatio | JA WhatsApp Chat Button |
|---|---|---|
| Shopify category rank | #657 | #471(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 16, 2026 | May 8, 2026 |
| Languages | 1 | 1 |
| Developer | Qualixe | Janova |
FAQ
Chatio and JA WhatsApp Chat Button: common questions
- Is Chatio or JA WhatsApp Chat Button cheaper?
- Only Chatio lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatio lists 3 the others don’t mention, such as Business hours, File upload, Manual position. JA WhatsApp Chat Button lists 12 the others don’t mention, such as Agent avatar, Backgrounds, Borders, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Chatio, Jun 23, 2026 for JA WhatsApp Chat Button; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Chatio, Jun 23, 2026 for JA WhatsApp Chat Button. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.