Chatifai AI Chatbot & Support vs Talksy Live Chat & Search
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Talksy Live Chat & Search.
The short answer
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $9.49/month for Talksy Live Chat & Search.
- Chatifai AI Chatbot & Support lists 15 features Talksy Live Chat & Search’s listing doesn’t mention, including AI chatbots, Cart recovery, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Free / Basic
- · 100 free user chats included
- · Animated questions (max 3 question)
- · Chat history available for 30 days
- · Email alerts (30 min delay)
Standard
- · 500 free user chats included
- · Auto-reply for questions
- · Chat history available for 6 months
- · Customize chat widget appearance
- · Email alerts (5 min delay)
- · Manage and organize FAQs
Premium
- · Email alerts (1 min delay)
- · Push notifications (instant)
- · Unlimited FAQ management
- · Unlimited animated questions
- · Unlimited chat history retention
- · Unlimited chat user search
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
Talksy is a live chat and customer support widget for Shopify stores. Combine real-time chat, built-in store search, and FAQs in one powerful tool. Help visitors find products faster, answer common questions instantly, and improve customer engagement. Get instant email and in-browser notifications for every message. Easy setup, no coding required.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- Real-time live chat to connect store owners with customers instantly.
- View visitor location, local time, and store source in each conversation.
- Customize chat widget colors, text, and avatar to match your brand.
- Use quick reply buttons to respond faster to common customer queries.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support |  Talksy Live Chat & Search |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | Talksy Live Chat & Search |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 29 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | Talksy Live Chat & Search |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $9.49/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Chatifai AI Chatbot & Support | Talksy Live Chat & Search |
|---|---|---|
| Shopify category rank | #109(ahead) | #799 |
| Shopify App Charts | #17 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | Jan 23, 2026 |
| Languages | 7 | 1 |
| Developer | Chatifai | Digittrix Infotech Pvt Ltd. |
FAQ
Chatifai AI Chatbot & Support and Talksy Live Chat & Search: common questions
- Is Chatifai AI Chatbot & Support or Talksy Live Chat & Search cheaper?
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $9.49/month for Talksy Live Chat & Search. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 15 the others don’t mention, such as AI chatbots, Cart recovery, Chat flows, Chat window. Talksy Live Chat & Search lists 1 the others don’t mention, such as File upload. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Talksy Live Chat & Search; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Talksy Live Chat & Search. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.