Chatifai AI Chatbot & Support vs NeuroAds AI Chatbot Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat.
The short answer
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and NeuroAds AI Chatbot Live Chat 5.0 from 12 reviews.
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19/month for NeuroAds AI Chatbot Live Chat.
- Chatifai AI Chatbot & Support lists 11 features NeuroAds AI Chatbot Live Chat’s listing doesn’t mention, including Cart recovery, Chat flows, Customer insights.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Free
- · 200 conversations per month
- · AI product, collection & order answers
- · Order status & tracking in chat
- · Replies in the shopper's language
- · Rich product cards + add-to-cart
Starter
- · 800 conversations per month
- · Discount codes offered in chat
- · Everything in Free
- · Live human takeover in chat
Growth
- · 3,000 conversations per month
- · A/B test your chat greeting
- · Analytics dashboard — revenue & ROAS
- · Everything in Starter
- · Improve your bot — answer insights
- · Klaviyo integration
Unlimited
- · 1-year conversation history
- · Advanced reporting & CSV export
- · Chat-only exclusive discount codes
- · Dedicated onboarding & support
- · Everything in Growth
- · Remove “Powered by NeuroAds”
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
AI Chatbot and live chat support for Shopify – NeuroAds AI shopping assistant answers product, order & policy questions 24/7 in any language. Rich product cards with review stars, live discount codes, order tracking & add-to-cart in chat. Multilingual AI chatbot + live human takeover. Auto-syncs products, collections, discounts & policies. Customizable widget. Klaviyo integration. Track which chats convert.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- Answers in your customer's language — automatically, whatever they write in
- Recommends products as rich, shoppable cards right in the chat
- Order status, tracking, and add-to-cart without leaving the conversation
- Auto-trained on your products, collections, discounts, policies & pages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support |  NeuroAds AI Chatbot Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | NeuroAds AI Chatbot Live Chat |
|---|---|---|
| App Store rating | 4.5 ★ | 5.0 ★(ahead) |
| App Store reviews | 29(ahead) | 12 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | NeuroAds AI Chatbot Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $19/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chatifai AI Chatbot & Support | NeuroAds AI Chatbot Live Chat |
|---|---|---|
| Shopify category rank | #109 | #78(ahead) |
| Shopify App Charts | #17 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | Jun 5, 2026 |
| Languages | 7 | 1 |
| Developer | Chatifai | NeuroAd Ventures |
FAQ
Chatifai AI Chatbot & Support and NeuroAds AI Chatbot Live Chat: common questions
- Is Chatifai AI Chatbot & Support or NeuroAds AI Chatbot Live Chat cheaper?
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19/month for NeuroAds AI Chatbot Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatifai AI Chatbot & Support or NeuroAds AI Chatbot Live Chat?
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and NeuroAds AI Chatbot Live Chat 5.0 from 12 reviews.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 11 the others don’t mention, such as Cart recovery, Chat flows, Customer insights, Email chat. NeuroAds AI Chatbot Live Chat lists 1 the others don’t mention, such as Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for NeuroAds AI Chatbot Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.