Chatifai AI Chatbot & Support vs Moyafa
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Nov 6, 2026 for Moyafa.
The short answer
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $53.33/month for Moyafa.
- Moyafa lists 7 features Chatifai AI Chatbot & Support’s listing doesn’t mention, including Agent analytics, Chat assignment, File upload.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Growth
- · 1 WhatsApp number, 10 dashboard users
- · 3,000 AI uses per month
- · Campaigns and flows with no plan cap
- · Live product, stock and order answers
- · Order updates and abandoned carts
- · Saved customer segments
Pro
- · 15,000 AI uses per month
- · API access and webhooks
- · Advanced team permissions
- · Everything in Growth
- · Return forms with custom photo rules
- · Returns/exchanges: no monthly limit
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
Moyafa brings your team's WhatsApp chats together with Shopify products, stock and orders. Set up AI with your store policies to answer in Arabic and English, understand voice notes or hand them to staff. Send approved order updates and campaigns to opted-in customers. Pro adds returns and exchanges. Eligible WhatsApp Business numbers can use Coexistence to keep the phone app and its chats while connected to Moyafa.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- Unified inbox for WhatsApp, Instagram and email
- Live Shopify orders, products, and stock shown beside every chat
- Send order updates, campaigns and recover abandoned carts automatically
- Broadcasts and campaigns to opted-in customers over WhatsApp
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support |  Moyafa |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | Moyafa |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 29 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | Moyafa |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month(ahead) | $53.33/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Chatifai AI Chatbot & Support | Moyafa |
|---|---|---|
| Shopify category rank | #111(ahead) | #615 |
| Shopify App Charts | #18 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | Jul 31, 2026 |
| Languages | 7 | 2 |
| Developer | Chatifai | Moyafa |
FAQ
Chatifai AI Chatbot & Support and Moyafa: common questions
- Is Chatifai AI Chatbot & Support or Moyafa cheaper?
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $53.33/month for Moyafa. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 5 the others don’t mention, such as Agent avatar, Chat window, Color and font, Emojis and stickers. Moyafa lists 7 the others don’t mention, such as Agent analytics, Chat assignment, File upload, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Nov 6, 2026 for Moyafa; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Nov 6, 2026 for Moyafa. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.