Chatifai AI Chatbot & Support vs Live Commerce: Visitor Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Chatifai AI Chatbot & Support, Nov 2, 2026 for Live Commerce.
The short answer
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19/month for Live Commerce.
- Chatifai AI Chatbot & Support lists 17 features Live Commerce’s listing doesn’t mention, including Agent avatar, AI chatbots, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Free
- · Cart value and buying intent
- · Customisable storefront chat widget
- · Incoming customer live chat
- · Up to 5 live visitors
Pro
- · Browser chat notifications
- · Full visitor and shopping context
- · Full visitor history
- · Resolve and reopen conversations
- · Start chats with active shoppers
- · Unlimited live visitors
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
Live Commerce gives merchants a real-time view of active storefront visitors, including the pages they are viewing, cart value, buying intent, and live chat activity. Merchants can start conversations with shoppers, reply to incoming messages, manage unread chats, resolve conversations, and customise the storefront chat widget to match their brand.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- See live visitors, cart value, page activity, and buying intent in real time
- Start and manage two-way live chat conversations with active shoppers
- Customise chat colour, status, greeting, and availability to match your store
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 75 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $19/month(ahead) |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Chatifai AI Chatbot & Support | |
|---|---|---|
| Shopify category rank | #105 | Not enough data |
| Shopify App Charts | #17 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | Nov 2, 2026 |
| Languages | 7 | 1 |
| Developer | Chatifai | Barter Agencies |
FAQ
Chatifai AI Chatbot & Support and Live Commerce: common questions
- Is Chatifai AI Chatbot & Support or Live Commerce cheaper?
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19/month for Live Commerce. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 17 the others don’t mention, such as Agent avatar, AI chatbots, Cart recovery, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Chatifai AI Chatbot & Support, Nov 2, 2026 for Live Commerce; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Chatifai AI Chatbot & Support, Nov 2, 2026 for Live Commerce. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.