Chatifai AI Chatbot & Support vs Kamli: AI chatbot + Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Kamli.
The short answer
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and Kamli 5.0 from 1 reviews.
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19.99/month for Kamli.
- Kamli lists 11 features Chatifai AI Chatbot & Support’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Basic
- · 250K AI tokens included monthly
- · 500 AI chatbot conversations per month
- · Author up to 50 custom FAQs
- · Fully branded storefront chat widget
- · Human Live Chat Conversation Inbox
- · Priority email support
Professional
- · 1.5M AI tokens included monthly
- · 2K AI chatbot conversations per month
- · Author up to 200 custom FAQs
- · Fully branded storefront chat widget
- · Human Live Chat Conversation Inbox
- · Priority email support
Enterprise
- · 10K AI chatbot conversations per month
- · 5M AI tokens included monthly
- · Author up to 1k custom FAQs
- · Fully branded storefront chat widget
- · Human Live Chat Conversation Inbox
- · Priority email support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
AI chatbot, live chat solution for Shopify stores. Deliver 24/7 customer support and customer service with AI-powered conversations, FAQ automation, order tracking, helpdesk management, ticket automation, and help center support.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- 24/7 AI chat assistant trained on your products, FAQs and policies
- Embedded FAQ accordion block for product, collection and home pages
- Live merchant inbox with one-click human handover and chat history
- Replies in your brand voice across 25+ languages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support |  Kamli |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | Kamli |
|---|---|---|
| App Store rating | 4.5 ★ | 5.0 ★(ahead) |
| App Store reviews | 29(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | Kamli |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month | $19.99/month(ahead) |
| Longest free trial | 7 days | 30 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Chatifai AI Chatbot & Support | Kamli |
|---|---|---|
| Shopify category rank | #105(ahead) | #566 |
| Shopify App Charts | #17 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | Jun 1, 2026 |
| Languages | 7 | 1 |
| Developer | Chatifai | Kamli Apps |
FAQ
Chatifai AI Chatbot & Support and Kamli: common questions
- Is Chatifai AI Chatbot & Support or Kamli cheaper?
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19.99/month for Kamli. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatifai AI Chatbot & Support or Kamli?
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and Kamli 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 7 the others don’t mention, such as Cart recovery, Discounts, Email chat, Emojis and stickers. Kamli lists 11 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Kamli; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Kamli. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.