Chatifai AI Chatbot & Support vs Meryl by Enovai Group
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Meryl by Enovai Group.
The short answer
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and Meryl by Enovai Group 5.0 from 1 reviews.
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $49/month for Meryl by Enovai Group.
- Meryl by Enovai Group lists 9 features Chatifai AI Chatbot & Support’s listing doesn’t mention, including Business hours, Chat assignment, COD verification.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Starter
- · 1 team seat
- · 1000 products sync from shopify
- · 30 days data retention
- · 500 conversations per month
- · Standard support
Accelerate
- · 1000 conversations per month
- · 10000 products sync from shopify
- · 3 team seats
- · 6 months data retention
- · Conversation export (CSV)
- · Custom branding
Performance
- · 10 team seats
- · 24 months data retention
- · 4000 conversations per month
- · 50000 products sync
- · Conversation export (CSV)
- · Custom branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
Shopping rarely starts with the perfect keyword. Meryl is an AI shopping assistant that turns natural shopper requests into guided product discovery from your connected catalog. Shoppers can refine their search by budget, color, size or availability, ask follow-up questions, compare options and continue toward cart or checkout.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- Performance dashboard: revenue, automation rate, leads, conversion
- Real-time Shopify catalog sync products, variants, stock, images
- Image-based product search
- Automatic lead capture and qualification every chat logged
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support |  Meryl by Enovai Group |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | Meryl by Enovai Group |
|---|---|---|
| App Store rating | 4.5 ★ | 5.0 ★(ahead) |
| App Store reviews | 29(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | Meryl by Enovai Group |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $39/month(ahead) | $49/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | Chatifai AI Chatbot & Support | Meryl by Enovai Group |
|---|---|---|
| Shopify category rank | #111(ahead) | #292 |
| Shopify App Charts | #18 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | Apr 29, 2026 |
| Languages | 7 | 134 |
| Developer | Chatifai | ENOVAI GROUP |
FAQ
Chatifai AI Chatbot & Support and Meryl by Enovai Group: common questions
- Is Chatifai AI Chatbot & Support or Meryl by Enovai Group cheaper?
- Only Chatifai AI Chatbot & Support lists a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $49/month for Meryl by Enovai Group. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatifai AI Chatbot & Support or Meryl by Enovai Group?
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and Meryl by Enovai Group 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 6 the others don’t mention, such as Chat flows, Discounts, Email chat, Greetings. Meryl by Enovai Group lists 9 the others don’t mention, such as Business hours, Chat assignment, COD verification, Cross-sell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Meryl by Enovai Group; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Meryl by Enovai Group. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.