Chatifai AI Chatbot & Support vs Emanuel AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Emanuel AI Chatbot & Live Chat.
The short answer
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $14.99/month for Emanuel AI Chatbot & Live Chat.
- Emanuel AI Chatbot & Live Chat lists 24 features Chatifai AI Chatbot & Support’s listing doesn’t mention, including AI responses, AI summaries, Analytics.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Essential
- · 150 AI messages per month
- · Answers in five languages
- · Auto-learns your store on install
- · EU data hosting
- · Guided setup wizard
Starter
- · 500 messages/mo
- · 90-day returning visitor memory
- · Brand removal
- · Email support
- · Push notifications
Growth
- · 1-year conversation retention
- · 2,000 messages/mo
- · Product recommendations
- · Unlimited returning visitor memory
Pro
- · 10,000 messages/mo
- · AI conversation summaries
- · Anthropic Claude Sonnet 4.6
- · Custom system prompt
- · Multi-AI provider (Anthropic + Gemini)
- · Sentiment analysis
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
Emanuel is an AI chat widget for Shopify storefronts. It answers customer questions about products, policies, and FAQs in five languages: English, Dutch, German, French, and Spanish. Tone, persona, and styling are set through a guided wizard. When AI cannot help, push and email alerts notify your team. Optional offline mode switches the widget to a contact form.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- AI chat that answers product, policy, and FAQ questions
- Five-language widget with automatic visitor-language detection
- Brand customization for color, avatar, name, and widget position
- Guided setup wizard for persona, tone, and knowledge base
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support |  Emanuel AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatifai AI Chatbot & Support | Emanuel AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | 4.5 ★ | Not published |
| App Store reviews | 29 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | Chatifai AI Chatbot & Support | Emanuel AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $14.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chatifai AI Chatbot & Support | Emanuel AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #109(ahead) | #933 |
| Shopify App Charts | #17 on Rookies in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 13, 2026 | May 20, 2026 |
| Languages | 7 | 1 |
| Developer | Chatifai | CivSec S.M.A.R.T |
FAQ
Chatifai AI Chatbot & Support and Emanuel AI Chatbot & Live Chat: common questions
- Is Chatifai AI Chatbot & Support or Emanuel AI Chatbot & Live Chat cheaper?
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $14.99/month for Emanuel AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 7 the others don’t mention, such as Cart recovery, Chat flows, Discounts, Email chat. Emanuel AI Chatbot & Live Chat lists 24 the others don’t mention, such as AI responses, AI summaries, Analytics, Auto-reply. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Emanuel AI Chatbot & Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Oct 13, 2026 for Emanuel AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.