Chatifai AI Chatbot & Support vs Chatty AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Nov 8, 2026 for Chatty AI Chatbot & Live Chat.
The short answer
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and Chatty AI Chatbot & Live Chat 4.9 from 1,897 reviews.
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19.99/month for Chatty AI Chatbot & Live Chat.
- Chatty AI Chatbot & Live Chat lists 24 features Chatifai AI Chatbot & Support’s listing doesn’t mention, including Accordions, Agent analytics, AI generation.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Free
- · 50 AI conversations/ month
- · AI answers FAQs & recommends products
- · AI trained up to 200 products
- · After-hours auto reply + saved replies
- · Email connect
- · Unlimited human conversation
Basic
- · 100 AI conversations/ month
- · 12-month chat history
- · 5 members
- · AI order tracking
- · Basic analytics
- · Multi-channel inbox
Pro
- · 500 AI conversations /month
- · AI Shopping assistant
- · AI reply on socials
- · Advanced analytics
- · Auto-recover abandoned carts
- · Pro AI model - smarter & higher accuracy
Plus
- · 1000 AI conversations /month
- · AI Shopping assistant
- · AI analytics consultant
- · Pro AI model higher accuracy
- · Train AI with up to 20,000 products
- · Unlimited member
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatifai AI Chatbot & Support | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | 7,448 |
| Net store change, 28 days | 0 | −65 |
| Stores added, 28 days | Not enough data | 79 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Chatifai AI Chatbot & Support | Chatty AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | 4.5 ★ | 4.9 ★(ahead) |
| App Store reviews | 29 | 1,897(ahead) |
| New reviews, 28 days | Not enough data | 20 |
| Reviewers a year or more in | 0% | 7%(ahead) |
Pricing
| Measure | Chatifai AI Chatbot & Support | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $19.99/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Chatifai AI Chatbot & Support | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #109 | #2(ahead) |
| Shopify App Charts | #17 on Rookies in Chat | #94 on the Shoplist 100 |
| Built for Shopify | No | Yes |
| Launched | Apr 13, 2026 | Jun 9, 2022 |
| Languages | 7 | 1 |
| Developer | Chatifai | Chatty AI Sales Agent - For live chat & helpdesk |
FAQ
Chatifai AI Chatbot & Support and Chatty AI Chatbot & Live Chat: common questions
- Is Chatifai AI Chatbot & Support or Chatty AI Chatbot & Live Chat cheaper?
- Both list a free plan. Paid plans start at $39/month for Chatifai AI Chatbot & Support and $19.99/month for Chatty AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Chatifai AI Chatbot & Support or Chatty AI Chatbot & Live Chat?
- On the Shopify App Store: Chatifai AI Chatbot & Support 4.5 from 29 reviews and Chatty AI Chatbot & Live Chat 4.9 from 1,897 reviews.
- What features does each app list that the other doesn’t?
- Chatifai AI Chatbot & Support lists 4 the others don’t mention, such as Cart recovery, Discounts, Review requests, Shipping alerts. Chatty AI Chatbot & Live Chat lists 24 the others don’t mention, such as Accordions, Agent analytics, AI generation, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Nov 8, 2026 for Chatty AI Chatbot & Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for Chatifai AI Chatbot & Support, Nov 8, 2026 for Chatty AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.