Chatgram ‑AI Live Chat Support vs Support by Nodus Works
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Chatgram ‑AI Live Chat Support, Aug 5, 2026 for Support by Nodus Works.
The short answer
- Chatgram ‑AI Live Chat Support lists 12 features Support by Nodus Works’s listing doesn’t mention, including Agent avatar, AI chatbots, Business hours.
Head to head
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatgram adds AI live chat to your Shopify store that answers from your real store data. It reads your orders, products and inventory, so shoppers get instant answers on order status, shipping, returns and product details, day and night, in their own language. When a shopper asks for a person, the chat becomes a ticket in Telegram, Slack or Messenger with the full conversation attached.
Nodus Support is a simple project board designed to help you manage internal support requests with ease. Create requests, add descriptions, and track progress through Request, In Progress, In Review, and Completed stages. Your support team shares the same board, keeping task status clear and ensuring no request is missed. It provides a fast, intuitive support tracking experience for your Shopify store.
- Reply to customer questions from Telegram — no extra dashboard or app needed
- Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
- Multi-agent inbox with tracking & chat history to prevent duplicate replies
- Receive and reply in any language with built-in auto-translation
- Talepleri tek panoda oluşturun ve takip edin.
- Görevleri durumlara göre kolayca yönetin.
- Ekip içi destek sürecini şeffaf hale getirin.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatgram ‑AI Live Chat Support |  Support by Nodus Works |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatgram ‑AI Live Chat Support | Support by Nodus Works |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatgram ‑AI Live Chat Support | Support by Nodus Works |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | Not published |
Listing
| Measure | Chatgram ‑AI Live Chat Support | Support by Nodus Works |
|---|---|---|
| Shopify category rank | #509(ahead) | #539 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 19, 2026 | Jun 22, 2026 |
| Languages | 1 | 1 |
| Developer | brandID | Nodus Works |
FAQ
Chatgram ‑AI Live Chat Support and Support by Nodus Works: common questions
- What features does each app list that the other doesn’t?
- Chatgram ‑AI Live Chat Support lists 12 the others don’t mention, such as Agent avatar, AI chatbots, Business hours, Chat buttons. Support by Nodus Works lists 1 the others don’t mention, such as Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Chatgram ‑AI Live Chat Support, Aug 5, 2026 for Support by Nodus Works; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Chatgram ‑AI Live Chat Support, Aug 5, 2026 for Support by Nodus Works. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.