Chatgram ‑AI Live Chat Support vs POWR: Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Chatgram ‑AI Live Chat Support, Oct 13, 2026 for POWR.
The short answer
- Only POWR lists a free plan.
- Chatgram ‑AI Live Chat Support lists 8 features POWR’s listing doesn’t mention, including Agent avatar, AI chatbots, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 24/7 email support
- · Automated welcome message
- · Connect WhatsApp, Telegram or Messenger
- · Custom button text
- · Undo/redo edits
Starter
- · Advanced backgrounds
- · All Free features +
- · Custom chat icons
- · Custom cover image
- · Live chat support with POWR team
- · Remove POWR branding
Pro
- · Advanced triggers
- · All Starter features +
- · Custom CSS
- · Set chat bubble delay
Business
- · All Pro features +
- · Contact Form
- · Countdown Timer + more
- · Instagram Feed
- · Popup
- · Unlimited access to 60+ POWR apps like,
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatgram adds AI live chat to your Shopify store that answers from your real store data. It reads your orders, products and inventory, so shoppers get instant answers on order status, shipping, returns and product details, day and night, in their own language. When a shopper asks for a person, the chat becomes a ticket in Telegram, Slack or Messenger with the full conversation attached.
Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.
- Reply to customer questions from Telegram — no extra dashboard or app needed
- Choose your agents or AI replies, FAQ auto-answers, and after-hours AI-responses
- Multi-agent inbox with tracking & chat history to prevent duplicate replies
- Receive and reply in any language with built-in auto-translation
- Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
- Customize all chat settings like triggers, delay, bubble icon, and button text
- Set up an automate personal message upon entering the live chat
- Fully customizable design. Set your avatar or image, colors, shape, position
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatgram ‑AI Live Chat Support |  POWR |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatgram ‑AI Live Chat Support | POWR |
|---|---|---|
| App Store rating | Not published | 3.2 ★ |
| App Store reviews | Not published | 16 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatgram ‑AI Live Chat Support | POWR |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $7.04/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 4 |
Listing
| Measure | Chatgram ‑AI Live Chat Support | POWR |
|---|---|---|
| Shopify category rank | #509 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 19, 2026 | Dec 2, 2017 |
| Languages | 1 | 1 |
| Developer | brandID | POWR.io |
FAQ
Chatgram ‑AI Live Chat Support and POWR: common questions
- Is Chatgram ‑AI Live Chat Support or POWR cheaper?
- Only POWR lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatgram ‑AI Live Chat Support lists 8 the others don’t mention, such as Agent avatar, AI chatbots, Business hours, Chat window. POWR lists 2 the others don’t mention, such as SMS, Social media. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Chatgram ‑AI Live Chat Support, Oct 13, 2026 for POWR; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Chatgram ‑AI Live Chat Support, Oct 13, 2026 for POWR. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.