ChatFlow‑AI Live Chat & Inbox vs Tawkster Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for ChatFlow‑AI Live Chat & Inbox, Oct 13, 2026 for Tawkster Live Chat.
The short answer
- Only Tawkster Live Chat lists a free plan. Paid plans start at $4.99/month for ChatFlow‑AI Live Chat & Inbox and $9/month for Tawkster Live Chat.
- Tawkster Live Chat lists 7 features ChatFlow‑AI Live Chat & Inbox’s listing doesn’t mention, including AI chatbots, Customer insights, Encryption.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Starter
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Growth
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Professional
- · Assign chats to team members
- · Auto customer identification
- · Customizable chat widget
- · Instant live chat setup
- · Internal notes for teamwork
- · Reply from mobile or desktop
Starter
- · 1 user
- · Business hours
- · File attachments
- · Free forever
Team
- · 100-day chat history
- · Custom Forms up to 10
- · Custom fields up to 50
- · Everything from Starter
- · Traffic tracking up to 100 visitors
- · Unlimited users
Enterprise
- · AI Chat
- · Advanced Reporting
- · Custom Forms up to 100
- · Custom fields up to 500
- · Everything from Team
- · Unlimited Chat history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureChatFlow helps you manage all customer conversations from one inbox so you can respond faster and stay organized. Add a live chat widget to your store in minutes and start talking to customers instantly. Assign chats, add notes, and collaborate with your team in real time. Customer profiles are created automatically for better context.
Tawkster combines real-time live chat with AI-powered chatbots so you can connect instantly with shoppers, boost sales, and deliver amazing support. Easily set up and customize it to match your brand. Engage customers with instant answers, product suggestions, and proactive support while tracking carts and past orders.
- Live chat widget with auto-setup - ready in minutes, no coding needed
- Team inbox & mobile app - manage conversations anywhere with your team
- Fully customizable widget - match your brand colors, messages & position
- Multi-agent collaboration - add unlimited team members with role controls
- Smart forms for pre-chat, post-chat, and contact lead capture.
- Set chat availability by business hours and time zones.
- Quick replies that reduce response time and agent effort.
- Customize the chat widget to match your brand's look.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ChatFlow‑AI Live Chat & Inbox |  Tawkster Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ChatFlow‑AI Live Chat & Inbox | Tawkster Live Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 4 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | ChatFlow‑AI Live Chat & Inbox | Tawkster Live Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $4.99/month(ahead) | $9/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | ChatFlow‑AI Live Chat & Inbox | Tawkster Live Chat |
|---|---|---|
| Shopify category rank | Not enough data | #371 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 10, 2026 | Sep 10, 2025 |
| Languages | 1 | 1 |
| Developer | KwikFlow | Tawkster |
FAQ
ChatFlow‑AI Live Chat & Inbox and Tawkster Live Chat: common questions
- Is ChatFlow‑AI Live Chat & Inbox or Tawkster Live Chat cheaper?
- Only Tawkster Live Chat lists a free plan. Paid plans start at $4.99/month for ChatFlow‑AI Live Chat & Inbox and $9/month for Tawkster Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ChatFlow‑AI Live Chat & Inbox lists 4 the others don’t mention, such as Chat buttons, Emojis and stickers, File upload, Greetings. Tawkster Live Chat lists 7 the others don’t mention, such as AI chatbots, Customer insights, Encryption, Product recommendations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for ChatFlow‑AI Live Chat & Inbox, Oct 13, 2026 for Tawkster Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for ChatFlow‑AI Live Chat & Inbox, Oct 13, 2026 for Tawkster Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.